Replacement in organization’s employees can results in knowledge loss and turnover faces a serious problem in knowledge based organizations such as knowledge based sectors of governmental organizations. The increases in sizes of some governmental organizations in recent years have increased their structural and contextual dimensions. One of the biggest problems in governmental organizations is employee turnover, which could result to knowledge loss. By using knowledge management it is possible to decrease this phenomenon. This survey identifies the effective factors in implementation of knowledge management system as a solution for preventing knowledge loss. By far this study is the first of its kind in the context of information technology sectors of governmental organizations of ARAK Province of Iran.

Earnings management via discretionary accruals is a manager's instrument for changing stock holders’ expectations. The purpose of this study is to investigate the role of discretionary accruals in the earnings management of Iranian firms. There are two hypotheses associated with this study on the relationship between income smoothness and discretionary accruals and the proposed study is implemented on selected firms from Tehran Stock Exchange. The result of the first hypothesis indicates the relationship between earnings smoothness and discretionary accruals variables. It means that discretionary accruals (DA) leads to the converse relationship among discretionary accruals variation and current and future cash flow. The result of the second hypothesis indicates that the firms with high variation in Iran utilize more discretionary accruals compared with the firms with lower variation.

Enterprise resource planning (ERP) has become a necessary in many organizations and many business units have been trying to emerge into an integrated system. There are many advantages on having an efficient ERP but many corporations fail to reach a full operational ERP for many reasons. In this paper, we present an empirical investigation to find important factors influencing ERP implementation in one of the biggest Iranian automakers named Iran Khodro. The proposed study designs a questionnaire in Likert scale consists of 46 questions, distributes it among some managers in this firm. Cronbach alpha is calculated as 0.802. In addition, Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.788 and 1677.307, respectively. Based on the results of our survey, we have derived eight factors including intelligence information, customer comfort, structure oriented, resource management, process oriented, customer oriented, flexible structure and knowledge management.

A healthy and good family condition is often involved with other factors such as work conditions. In this paper, we present an empirical investigation to study the effects of the quality of work life on quality of family life. The study uses a standard questionnaire and distributes it among all 35 full time employees of a prison in province of Semnan, Iran. Cronbach alphas for quality of work life and family life are 0.967 and 0.840, respectively. In our survey, quality of work life consists of eight components including fair and sufficient payment, safe and healthy work conditions, human development capabilities, growth and secure opportunities, social integration, rule of law, general atmosphere of work life and social dependence of work life. The survey has used Pearson correlation ratios as well as stepwise regression analysis and the results have confirmed that having safe and healthy work conditions strongly influences quality of family life.

Researchers and scholars of management and behavioral sciences have tried to determine effective factors, which influence on efficiency and effectiveness in order to increase organization performance and they have tried to identify factors, which create job stress. In this research, we investigate the effect of job stress on job performance through emotional, organizational and moral intelligence. The study is a descriptive-analytic one, which is based on correlation, uses survey method to gather data and they are analyzed using structural equation modeling. The population of this research includes all the personnel of Registry Organization in Arak city. The results suggest that job stress influences on job performance through organizational intelligence and moral intelligence, but job stress does not influence on job performance through emotional intelligence. Regarding research hypotheses, results and findings after analyzing obtained data suggest that job stress influences on emotional, organizational and moral intelligence, but job stress does not influence on job performance. In addition, the results show that organizational and moral intelligence influence on job performance but emotional intelligence does not influence on job performance.

Building a famous brand often makes it possible to have sustainable growth in competitive market. A good brand name plays an important role on increasing word of mouth advertisement, the number of loyal customers and repurchase habits. However, in order to build a good brand, we need to create sustainable brand identification and to do this we need to determine influential factors. This paper presents an empirical investigation to find important factors influencing brand identification. The proposed study designs a questionnaire in Likert scale consists of 23 questions, distributes it among 400 people who purchase regularly from hyperstar and collects 400 filled ones. Cronbach alpha is calculated as 0.735. In addition, Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.784 and 2300.022, respectively. Based on the results of our survey, we have derived five factors including sense of brand, brand community, trust to brand, value of brand and personality of brand.

Nowadays, it is widely accepted that knowledge is the primary source of adding more value to organizations and business units. Customer relationship management (CRM), on the other hand is the main bridge for building a connection between management team and users and a good CRM also contributes to firms in terms of customer retention and getting more market share through word of mouth advertisement. In this paper, we present an empirical investigation to find the effect of knowledge on CRM in one of Iranian banks. The proposed study selects a sample of 384 randomly selected people and distributes a questionnaire among them. Cronbach alphas for all components of the survey have been well above 0.70, which validates the overall questionnaire. The results have confirmed that knowledge influences CRM positively in terms of customer satisfaction, customer loyalty and trust.

This paper presents an empirical investigation on measuring the effects of controlling self-talk on women’s life satisfaction. The proposed study selected a sample of 34 women who visited counseling center in city of Najaf Abad, Iran. The study divided them into two groups of experiment and control where the first group were requested into eight counseling sessions of 90 minutes on controlling self-talk for a period of two months. The instrument in this study was Enrich couple satisfaction questionnaire, which measured the couple’s satisfaction in twelve different categories. The data was analyzed using covariance analysis method and the test results indicated that instructing internal self-talking could increase the rate of couple’s satisfaction (p & LT; 0.05).

This article is devoted to the study of strategic issues for modification of the national innovation system of Iran. In recent years, National Innovation System is accepted as a conceptual framework and analytical instrument for countries’ innovation activities by the international organizations such as Organization for Economic Cooperation and Development, United Nations Conference on Trade and Development and Euro stat. The main purpose of this study is to find solutions modification of the national system of Iran. The subject of the research is the international experience of development of national innovation systems, peculiarities of innovation systems in countries with developed and emerging markets, as well as systems of support and management of national innovation systems in Iran and abroad. The results of this study may be useful for students, managers in public and private sector, government officials, researchers, economists and all those interested in financial and economic issues.

This paper presents an empirical investigation to find important factors influencing market penetration in truck industry. The proposed study designs a questionnaire in Likert scale consists of 51 questions, distributes it among 300 people who worked for different truck industry related units and collects 262 filled ones. Cronbach alpha is calculated as 0.89. In addition, Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.845 and 3067.443, respectively. The study has implemented principal component analysis and the results have indicated that there were eight factors influencing entering truck making industry including adaptation strategies, new ideas, cost competitiveness, product capabilities, market characteristics, competition threats from external market environment and export accelerators.