Authors: Abbas Monavvarian, Golnaz Mehdi Asri
DOI: 10.5267/j.msl.2012.05.013
Keywords: Inter-organizational communication, Efficiency, Effectiveness, Bank Melli Iran
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 3780 | Reviews: 0
Authors: Sakineh Noorinasab, Mohammad Hemati
DOI: 10.5267/j.msl.2012.05.012
Keywords: Customer satisfaction, Quality of products, Kano model, Analytical hierarchy process
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 2294 | Reviews: 0
Authors: Arezo Khosravani, Younos Vakil Alroaia
DOI: 10.5267/j.msl.2012.05.010
Keywords: Technical efficiency, Stochastic frontier analysis, SFA, Efficiency
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 2123 | Reviews: 0
Authors: Parviz Ahmadi, Alireza Bakhshizadeh, Hossein Balouchi
DOI: 10.5267/j.msl.2012.05.009
Keywords: Health, Mental health, Job performance, Self – esteem
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 4018 | Reviews: 0
Authors: Saeed Sehhat, Mehdi Jafarzadeh kenari, Mohsen Mijani
DOI: 10.5267/j.msl.2012.05.008
Keywords: Bureaucratic culture, Organic culture, Bureaucratic health, Bureaucratic corruption
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 2276 | Reviews: 0
Authors: Zahra Safari Kahreh, Alireza Shirmohammadi, Mohammad Safari Kahreh
DOI: 10.5267/j.msl.2012.05.006
Keywords: Customer relationship management, Balanced scorecard, Marketing strategy
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 4223 | Reviews: 0
Authors: Akram Mansouri, Ahmad Ahmadkhani
DOI: 10.5267/j.msl.2012.05.005
Keywords: Environment, Ethical environment, Culture
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 1945 | Reviews: 0
Authors: Mohammad Hemati, Majid Mardani
DOI: 10.5267/j.msl.2012.05.004
Keywords: Strategy, Performance appraisal, Balanced Scorecard, Productivity, Technology and Science Parks Semnan University
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 3645 | Reviews: 0
Authors: Alireza Hosseini, Mohsen Jadidi, Mohammad Hossein Abooie
DOI: 10.5267/j.msl.2012.05.003
Keywords: Importance-Performance Analysis (IPA), Importance-Performance-Simplicity Analysis (IPSA), Force Field Analysis (FFA), Health care
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 4466 | Reviews: 0
Authors: Naser Azad, Amir Esmaeili
DOI: 10.5267/j.msl.2012.05.002
Keywords: Website, Customer satisfaction, Customer loyalty, Information Technology
Journal: MSL | Year: 2012 | Volume: 2 | Issue: 5 | Views: 2703 | Reviews: 0
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