This study considers a customer order scheduling (COS) problem in which each customer requests a variety of products (jobs) processed on a single flexible machine, such as the computer numerical control (CNC) machine. A sequence-independent setup for the machine is needed before processing each product. All products in a customer order are delivered to the customer when they are processed. The product ordered by a customer and completed as the last product in the order defines the customer order’s completion time. We aim to find the optimal schedule of the customer orders and the products to minimize the customer orders’ total completion time. We have studied this customer order scheduling problem with a job-based processing approach in which the same products from different customer orders form a product lot and are processed successively without being intermingled with other products. We have developed two mixed-integer linear programming models capable of solving the small and medium-sized problem instances optimally and a heuristic algorithm for large-sized problem instances. Our empirical study results show that our proposed tabu search algorithm provides optimal or near-optimal solutions in a very short time. We have also compared the job-based and order-based processing approaches for both setup and no-setup cases and observed that the job-based processing approach yields better results when jobs have setup times.

Advanced production systems usually are complex in nature and aim to deal with multiple performance measures simultaneously. Therefore, in most cases, the consideration of a single objective function is not sufficient to properly solve scheduling problems. This paper investigates the multi-objective mixed no-idle flowshop scheduling problem. The addressed optimization case is minimizing makespan subject to an upper bound on total completion time. To solve this problem, we proposed a two-stage iterated greedy and a multi-objective constructive heuristic. Moreover, we developed a new multi-objective improvement procedure focusing on increasing the performance of the developed methods in solving the addressed problem. and a new initialization procedure. We performed several computational tests in order to compare our developed methods with the main algorithms from similar scheduling problems in the literature. It was revealed that the proposed approaches give the best results compared with other state-of-the-art performing methods.

Since scheduling literature has a wide range of uncertainties, it is crucial to take these into account when solving performance measure problems. Otherwise, the performance may severely be affected in a negative way. In this paper, an algorithm is proposed to minimize the total completion time (TCT) of a two-machine no-wait flowshop with uncertain setup times within lower and upper bounds. The results are compared to the best existing algorithm in scheduling literature: the programming language Python is used to generate random samples with respect to various distributions, and the TCT of the proposed algorithm is compared to that of the best existing one. Results reveal that the proposed one significantly outperforms the best one given in literature for all considered distributions. Specifically, the average percentage improvement of the proposed algorithm over the best existing one is over 90%. A test of hypothesis is conducted to further confirm the results.