Growing Science » Tags cloud » Customer retention
Authors: Sultan Alaswad Alenazi, Faraj Mazyed Faraj Aldaihani, Badrea Aloraini, Asokan Vasudevan, Seyed Ghasem Saatchi, Yafang Yan, Suleiman Ibrahim Shelash Mohammad
DOI: 10.5267/j.uscm.2024.7.023
Keywords: Marketing mix, 4Ps, SIVA, Customer retention, Saudi Arabia
Journal: USCM | Year: 2025 | Volume: 13 | Issue: 2 | Views: 6 | Reviews: 0
Authors: Muhammad Adam, M. Ridha Siregar, Nabilah Nabilah, Teuku Meldi Kesuma, Mahdani Ibrahim
DOI: 10.5267/j.uscm.2024.5.024
Keywords: Customer relationship management, Customer retention, MSME, Social media, marketing, Social media business profile
Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 459 | Reviews: 0
Authors: Cholthida Saewanee, Jaruwan Napalai, Pensri Jaroenwanit
DOI: 10.5267/j.uscm.2024.3.025
Keywords: S-O-R Theory, Customer engagement, Brand loyalty, Customer perceived value, Customer retention, E-Marketplace
Journal: USCM | Year: 2024 | Volume: 12 | Issue: 3 | Views: 504 | Reviews: 0
Authors: Nabil Mohemmed Al-Hazmi
Keywords: Customer Relationship Management, Tourism Organizations, Tourism Services, Customer Retention
Journal: MSL | Year: 2021 | Volume: 11 | Issue: 1 | Views: 3186 | Reviews: 0
Authors: Muhammad Turki Alshurideh, Barween Al Kurdi, Ahmad AlHamad, Samer Hamadneh, Haitham M. Alzoubi, Alaa Ahmad
DOI: 10.5267/j.uscm.2022.9.015
Keywords: CRM, Social CRM, SCRM, Customer happiness, Customer retention, Email, FAQs, Calling center, Feedback, Social media, Telecommunication firm
Journal: USCM | Year: 2023 | Volume: 11 | Issue: 1 | Views: 5839 | Reviews: 0
Authors: Owais Barkat Al-Gharaibah
Keywords: Customer Retention, Customer Satisfaction, Physical environment, Service Quality
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 16 | Views: 3093 | Reviews: 0
Authors: Suja Pradeep, Vanaja Vadakepat, D. Rajasenan
Keywords: Service Quality, Customer Satisfaction, Customer Retention, Fitness Industry, UAE Market, Abu Dhabi
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 9 | Views: 5089 | Reviews: 0
Authors: Fatima Lahcen Yachou Aityassine
DOI: 10.5267/j.uscm.2022.3.005
Keywords: Customer satisfaction, Customer delight, Customer retention, Customer loyalty
Journal: USCM | Year: 2022 | Volume: 10 | Issue: 3 | Views: 3575 | Reviews: 0
Authors: Budi Jaya Sugiato, Slamet Riyadi, Endah Budiarti
Keywords: Customer Relations Management, Service Quality, Relationship Marketing, Customer Satisfaction, Customer Retention
Journal: AC | Year: 2023 | Volume: 9 | Issue: 2 | Views: 2602 | Reviews: 0
Authors: Lis M. Yapanto, Ahyar Muhammad Diah, Kannapat Kankaew, Anita Kusuma Dewi, William Rene Dextre-Martinez, Ardhariksa Zukhruf Kurniullah, Luis Augusto Villanueva-Benites
DOI: 10.5267/j.uscm.2021.3.003
Keywords: CRM, Customer retention, Technology, Alignment, Satisfaction
Journal: USCM | Year: 2021 | Volume: 9 | Issue: 2 | Views: 4479 | Reviews: 0
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