Access to water resources is one of the demanding issues of the 21st century worldwide. As worldwide population increases, the demand for water is seriously increased. With the increasing demand, water quality is also under growing stress which requires better supply chain management (SCM) by adopting strategic management practices. Therefore, the objective of this study is to examine the role of supply chain strategic management in customer satisfaction and the performance of the water supply company in Makassar, Indonesia. In this study, service quality and drinking water quality were taken as the strategic management activities. Employees of water supply companies were selected to collect the necessary data. Questionnaires survey was used to collect the necessary data from employees. Three hundred (300) questionnaires were distributed among the employees of water supply companies of Makassar, Indonesia. It was found that strategic management practices were vital to enhance water supply chain. Moreover, it was concluded that water supply companies of Makassar needed better supply chain activities to boost performance. Better supply chain implementation was the key to customer satisfaction and the performance of the company.

Corporate governance has emerged as a sine-qua of corporate success. The stakeholder theory of corporate governance consists of various factors, other than the economy and finance and considers corporate governance as an important determinant of the supply chain performance and the supplier relationship. Following the stakeholder theory, the current study studies the impact of the corporate governance, and supplier diversification network on the firm supply performance. In addition, the current study investigates the moderating role of supplier diversification in the relationship between three corporate governance characteristics; namely board size, board independence, and board competency and firm supply performance. The study is carried out on a sample of the industrial firm in Indonesia. To achieve the research objectives PLS-SEM technique is employed. The findings of the study provide a great deal of agreement with the proposed hypotheses. The findings of the current study are helpful for the policymakers, researchers and practitioner in examining and understanding the link between corporate governance, supplier network and firm supply performance.

During the past few years, there has been a declining trend on the performance of Indonesian supply chain companies. The performance of the Indonesian supply chain companies is relatively low compared with other countries such as Malaysia, Thailand, and Singapore. To address this issue, the primary objective of this study is to examine the role of computerized accounting system (CAS) in supply chain accuracy. A survey was conducted to collect the necessary data from the managerial staff of supply chain companies in Indonesia. PLS-SEM was implemented to analyze the data. The results indicate that CAS had a significant positive relationship with supply chain accuracy. Computerized accounting system supports supply chain operations, which increases the accuracy of the supply chain system. Computerized accounting system also provides the ease of use and usefulness, which enhances the supply chain activities and decreases various issues. Therefore, the computerized accounting system is the key to gain accuracy in the supply chain.

The purpose of this paper is to explore the link between supply chain capability and supply chain operational performance. In addition, the current study investigates the mediating role of technology integration and logistic integration between supply chain capability and supply chain operational performance. The firms in Tin industry of Indonesia are chosen as the sample of the study. To achieve the objectives of the current study, structural equation modeling is used using smart PLS. Data is collected through mail and telephonic survey. The responses are collected through the postal and electronic mail, questionnaire survey. According to the direct results, it is shown that all hypotheses were meaningful (α = 5%). The mediation effect of technology integration and logistic integration in the relationship between Supply Chain Capability and Supply Chain Operational Performance (SCOP) was examined. The results of mediation show that for logistic integration mediation hypothesis, the results was meaningful (α = 5%), whereas for the technology integration the results was not significant. The results of the study are useful for policymakers, practitioners, operation managers in understanding the link between human resource management and operational management.