The purpose of this study is to analyze the relationship between public service and community satisfaction as well as the relationship between e-service quality and community satisfaction in government organizations. The study uses quantitative descriptive research. In addition, the study also collects data to test hypotheses or to answer questions related to the variables to be studied. The study uses a data collection technique questionnaire method which is given to respondents whose contents are in the form of written statements related to the research object, namely public services, e-service quality and community satisfaction. The population studied in this study is the community. The number of samples in this study is 470 people. The study uses a purposive sampling technique. Purposive sampling is a sampling technique with considerations that meet the criteria. The criteria are people who have downloaded and used internet-based service applications provided by the Government. Variable measurement is based on a Likert scale. Each respondent's answer choices are given a score of values arranged in stages based on a Likert Scale arranged as follows: Strongly agree (5), agree (4), Neutral (3), disagree (2) and strongly disagree (1). The data analysis technique in this study uses the Structural Equation Modeling (SEM) analysis tool from the IBM SPSS AMOS 26 statistical software package in the model and hypothesis testing. The stages of structural equation modeling and analysis are divided into seven steps, namely: (1) theoretical model development, (2) compiling a path diagram, (3) converting a path diagram into a structural equation, (4) choosing an input matrix for data analysis, (5) assessing the identification of the model, (6) evaluating the estimation of the model, (7) interpretation of the model. Based on the results of the analysis, the results show that there is a significant positive effect of public service on community satisfaction in government organizations, and there is a significant positive effect of e-service quality on people's satisfaction in government organizations. Government leaders should pay attention to the factors that are considered to influence community satisfaction. Such as paying attention to service procedures for the community, improving procedures for service, including during the process of complaints, criticism and suggestions from the community, then paying attention to the time the service process is carried out, since efficiency in solving community problems also contributes to the comfort or satisfaction felt by the community.

The current mobile network core is built based on a centralized architecture, including the S-GW and P-GW entities to serve as mobility anchors. Nevertheless, this architecture causes non-optimal routing and latency for control messages. In contrast, the fifth generation (5G) network will redesign the network service architecture to improve changeover management and deliver clients a better Quality-of-Experience (QoE). To enhance the design of the existing network, a distributed 5G core architecture is introduced in this study. The control and data planes are distinct, and the core network also combines IP functionality anchored in a multi-session gateway design. We also suggest a control node that will fully implement the control plane and result in a flat network design. Its architecture, therefore, improves data delivery, mobility, and attachment speed. The performance of the proposed architecture is validated by improved NS3 simulation to run several simulations, including attachment and inter- and intra-handover. According to experimental data, the suggested network is superior in terms of initial attachment, network delay, and changeover management.

An increased sense of job performance and better job satisfaction can be achieved by receiving social support. In order to fulfil this purpose, this study aimed to determine the relationship between social support on the one hand and job performance and job satisfaction on the other hand for the Jordanian insurance industry employees. Survey data were gathered from 269 employees from the Jordanian insurance industry. The PLS 3.0 software was used to process data using the structural equation modelling method. The study’s findings revealed that all social support factors were positively and significantly related to job performance and job satisfaction, including manager support, peer support, friends support, and others’ support. Hence, job performance and job satisfaction in the Jordanian insurance industry can be predicted by studying the existence of social support. The study’s findings concluded that the higher the social support, the higher the job performance and job satisfaction.

This study aimed to quantify the relationship between factors influencing the investment outcomes of airport infrastructure development in Vietnam. On that premise, suggesting the ideas for applying information technology systems to maximize resources to improve investment outcomes in Vietnam's airport infrastructure development. Data for the study were gathered from the Airports Corporation of Vietnam's annual report and a survey of 316 officials involved in the investment and development of airport infrastructure in Vietnam. The linear regression model is used to quantify the impact of various factors. According to the research findings, the most influential variable according to the survey subject's opinion is the contractor (NT), with an adjusted beta coefficient value of roughly 0.3915.

Digital information has had a significant impact on higher education, transforming the way students learn and interact with course materials, professors, and their peers. Education systems that place a high priority on learning satisfaction and tutor quality frequently ignore the problem of limited access to digital information and technology. In this study, we provide an integrated model that examines how the TAM constructs of digital information in education (DIE) are affected by digital information flow, technological readiness, learning satisfaction, and tutor quality. We provide information on the results of a project evaluation that examined how digital information is used in higher education. We gathered information from a survey of 594 college students to validate our model and hypothesis. Our research suggests that external factors that improve users' technological readiness and learning satisfaction may have an impact on how valuable they perceive DIE to be. A user's traits, particularly their level of technological preparedness, have a significant impact on how simple technology is to use. The user's perceived usefulness of the technology may also be further enhanced in some cultures by the tutor’s perceived excellence. External elements like the flow of information may have a significant impact on the intention to use technology.

This paper sought to test the impact of mixed reality technologies on student engagement in Kuwait universities. Physical reality, augmented reality, augmented virtuality, and virtual reality have been relied upon as mixed reality technologies. Moreover, behavioural, cognitive, and emotional engagement were used as measures of students' engagement according to self-determination theory. The data used in the analysis were received from 812 students in various disciplines in Kuwaiti universities with a response rate of 86.19%. Structural equation modeling (SEM) was the statistical approach used in data analysis. The results indicated varying relative importance levels for mixed reality techniques, although the relative importance level for students' engagement was high. Besides, all mixed reality technologies had a positive impact on students' engagement, with the highest impact of augmented reality and the lowest impact of augmented virtuality. This paper provided contributions to the development of an empirical approach based on new technologies to improve student engagement in developing country universities. Accordingly, the paper emphasized the need for Kuwaiti universities to invest in augmented reality technologies, for example, interactive screens and 3D mobile applications to increase students' exploratory ability.

This survey aims to provide a coherent and bibliometric overview of the theories and constructs employed in smart homes acceptance and adoption literature. To achieve the study aims, we conducted a systematic search for every article related to the SH concept, services and applications, user acceptance and adoption, and integrated IoT home appliances and devices, in 10 major library databases, namely, IEEE Digital Library, ACM Digital Library, Association for Information Systems (AIS), Elsevier, Emerald, Taylor and Francis, Wiley InterScience, Springer, Inderscience, and Hindawi. These databases contain literature focusing on smart home adoption using IoT technology. 40 research articles of journal and peer-reviewed conferences were found relating to our research objective, presented and distributed chronologically, by publisher, country, theory and model, key construct, and with full bibliometrics for each article. Additionally, this survey includes a word cloud and a taxonomy of the entire factors used to understand users’ acceptance and adoption of smart homes in different contexts and applications. This study has many advantages in covering the current research gap in the literature and also the researchers identify theoretical and practical research implications, research limitations, and recommendations for improving the acceptance and usage of smart homes literature.

This study aims to examine the impact of brand image on public university links in the context of autonomy in Vietnam. Using quantitative research methods through exploratory factor analysis (EFA) and Structural Equation Modeling (SEM), the survey data included 631 samples of managers, experts, and scientists at public universities divided by different disciplines. The results of the study showed that the brand image has both a direct and indirect impact on public university links in the context of autonomy through intermediate elements of trust and commitment in the relationship between universities. In addition, trust has also been shown to have a direct impact on commitment in the relationship between public universities in Vietnam in the context of autonomy. In the context of research in Vietnam, the findings of this study have shown both theoretical and practical contributions and will be an important basis for further research.

The purpose of the study is to present a digital marketing data analytics model to analyze campaign efficacy and inform strategy based on website performance, social media metrics, email marketing performance, customer data for targeting and personalization, and customer journey analysis. This model defines campaign success criteria for strategy. A statistical analysis approach was used to analyze the data for the research. Data was gathered through a survey. This study analyzes demographic parameters descriptively using the structural equation model (SEM). From comprehensive surveys, 125 digital media and 115 online shop subjects responded. Sampled were 240 people. According to the findings, social media data, customer journey research, successful advertising, and informed approaches are highly correlated. Compared to the previous study, website performance evaluation does not match the marketing plan's success. The model's results can be used by any company that communicates with clients online.

The purpose of this research was to examine the effects of digital transformation, digital leadership, and entrepreneurial motivation on business decision making and business process performance in the Greater Amman Municipality. The study's hypotheses were put to the test and proven through a variety of quantitative analysis and data processing techniques. The research hypotheses were evaluated using a Structural Equation Model. Participants in this research are managers from the middle and high echelons of the Greater Amman Municipality, who were responsible for making decisions in their respective divisions. One hundred and eighty middle and upper-level managers with at least eight years' experience in public service were recruited for this study from the Greater Amman Municipality. Distributed questionnaires and the deliberate sampling technique were used to compile this data. Decision making had a positive effect on the business process performance, and the results of hypothesis testing data processing using Structural Equation Model indicated that digital transformation, digital leadership, and the motivation of the business environment all had positive and significant effects on business decision making and business process performance in the Greater Amman Municipality. To conduct their research, the authors opted to focus on digital transformation, which includes four primary components: process transformation, business model change, domain transformation, and cultural transformation. The following dimensions commander, communicator, collaborator, and co-creator were all indicative of digital leadership. Entrepreneurial motivation could be seen in the word’s communication, hassle-free work environment, mastering the art of constructive criticism, and trust among others. The novel aspect of this study is the model developed to explain the interplay between digital transformation, digital leadership, and entrepreneurial motivation, and how these factors influence business decision making and business process performance at Greater Amman Municipality.