The aim of this study is to recognize and scrutinize the barriers affecting the utilization of quality tools and techniques (QT&T) in manufacturing organizations. For this purpose, twelve barriers af-fecting the execution of QT&T in manufacturing organizations have been identified from literature analysis and experts’ opinion (academicians and industrial). Questionnaire-based survey has been utilized for the validation of identified barriers. Afterwards, an integrated model of QT&T has been developed by using interpretive structural Modelling (ISM) and Matriced Impacts Croisés Multi-plication Appliquée á un Classement (MICMAC) approach. This research gives an apparent depic-tion to identify and handle the barriers by computing the effectiveness of each barrier. Barriers like accessibility of time and space, inability to change organizational culture and inadequate coordina-tion and teamwork are found to be the key barriers for utilization of QT&T in manufacturing organ-ization. The developed model will help the manufacturing organizations effectively utilize QT&T.

This paper proposes an application of Analytical Hierarchy Process (AHP) to help decision maker evaluate different processes to identify the weaknesses of an automobile car service where the best alternatives and critical success factors are identified to improve their performances against the market leader. The proposed benchmarking process may help provide effective systematic decision support tool. Thus the endeavor has been made for car service industry to exhibit proposed framework by applying AHP to enhance its competitiveness. The proposed study provides an opportunity to apply to other industries in addition with a diminutive alteration.

The main objective of this paper is to identify and understand the relationship dynamics among the quality enabled factors affecting the scheduling stage of production system life cycle. For this purpose, Interpretative structural modelling (ISM) approach has been utilized for developing the relationships among the various factors of the scheduling system stage. Afterwards, MICMAC (Matriced Impacts Croises Multiplication Appliqueeaun Classement) analysis has been carried out in order to classify the factors into different categories and to disclose the direct and indirect effects of each factor on the scheduling system. It is an approach for refining the decision making in the scheduling stage of production system life cycle.

Globalization has put fierce competition for manufacturing managers in terms of flexibility, smaller lead times, competitive costs, etc. To attain these capabilities, manufacturing managers are taking heedless decisions for investing in advanced manufacturing technologies, without measuring their actual effectiveness for their organisations. There is a need to measure the effectiveness of manufacturing systems to make better future policies and investment planning. This paper provides a comprehensive bibliography on the techniques and their rationale in the effectiveness measurement of advanced manufacturing systems. The paper cites 265 articles from a variety of published sources. The list contains published research mainly from 1990 to 2012 and a selected published work prior to 1990.

With the change of education policy in 1991, more and more technical institutions are being set up in India. Some of these institutions provide quality education, but others are merely concentrating on quantity. These stakeholders are in a state of confusion about decision to select the best institute for their higher educational studies. Although various agencies including print media provide ranking of these institutions every year, but their results are controversial and biased. In this paper, the authors have made an endeavor to find the critical factors for technical institution evaluation from literature survey. A Pareto analysis has also been performed to find the intensity of these critical factors in evaluation. This will not only help the stake holders in taking right decisions but will also help the management of institutions in benchmarking for identifying the most important critical areas to improve the existing system. This will in turn help Indian economy.

In this paper, wire electrical discharge machining of WC-Co composite is studied. Influence of taper angle, peak current, pulse-on time, pulse-off time, wire tension and dielectric flow rate are investigated for material removal rate (MRR) and surface roughness (SR) during intricate machining of a carbide block. In order to optimize MRR and SR simultaneously, grey relational analysis (GRA) is employed along with Taguchi method. Through GRA, grey relational grade is used as a performance index to determine the optimal setting of process parameters for multiple machining characteristics. Analysis of variance (ANOVA) shows that the taper angle and pulse-on time are the most significant parameters affecting the multiple machining characteristics. Confirmatory results, proves the potential of GRA to optimize process parameters successfully for multi-machining characteristics.