This paper aims to examine the effects of technology adoption and quality of websites on customer satisfaction as well as customer loyalty in banking industry. It also investigates the effect of electronic customer satisfaction on customer loyalty and the effect of electronic customer satisfaction on customer loyalty on e-CRM. The study is accomplished among managers of bank Sepah in city of Qom, Iran. Using structural equation modeling, the study has confirmed that there was a positive and meaningful relationship between the effects of technology adoption and quality of web services on electronic customer satisfaction and customer loyalty. The results also confirm the positive effect of customer satisfaction on customer loyalty, electronic customer satisfaction as well as electronic customer loyalty on e-CRM.

The present study investigates the effectiveness of resilience training on life satisfaction among the mothers with mentally retarded children. The method is semi experimental using pretest posttest with control group. Statistical population of research includes elementary mentally retarded student who were enrolled in Najafabad Sareban exceptional school over the period 2012-2013 educational year. Sample group includes 50 subjects who randomly replaced in control and experimental groups. Experimental group members participated in a 10-session resilience training. Finally, both groups completed post-tests where research scales were Diener life satisfaction questionnaire. The data are analyzed by co-variance analysis test. Results are significant and indicates that resilience training is effective on life satisfaction (p & LT; 0.05).

This paper performs a social work study on the effect of spiritual intelligence and psychological capital on sense of vitality among elementary school teachers in two regions of city of Esfahan, Iran. The proposed study uses three standard questionnaires of psychological capital questionnaire (PCQ), Spiritual Intelligence Self-Report Inventory (SISRI-24) and sense of vitality and distributes them among 263 teachers selected, randomly. The results of the survey have been analyzed using Pearson correlation as well as stepwise regression techniques. The results of the Pearson correlation tests have shown that the components of psychological capital questionnaire and spiritual intelligence have meaningful relationship with sense of vitality (P & LT; 0.01). The survey have also confirmed that psychological capital and spiritual intelligence have meaningful effects on teachers’ personal characteristics.

Happiness plays essential role on building prosperity and success in any society. Happiness is one of the essential factors to reach prosperity and success in people’s life and jobs but happiness is not always the same as capability, but they may be correlated while capability is a necessary for having a happy life and happiness feeds back on capability in different ways. People who feel happy could better contribute to society and help other people build better future. This study performs a review on recently completed studies on factors, which influence happiness, new definitions of happiness. The study concentrates more on empirical investigations on the concept of happiness.

This study examines the relationship between career interests, aptitude, mental health, happiness and academic performance among first-year high school students. The proposed study performs a descriptive research on 370 first-year students using multistage random cluster survey to collect the necessary data. The proposed study also uses strong career interest questionnaires, Oxford Happiness test, Health and Aptitude test scores and the semester GPA scores. Research data are analyzed by Pearson correlation coefficient, and stepwise regression procedures. The results indicate that there is a significant and direct relationship between realistic, investigative, artistic, social, enterprising, convention and academic performance; but there is an unusual and significant inverse relation between realistic and academic performance. In addition, there is a direct relationship between mental health and academic performance, and between aptitude, happiness and academic performance. Generally, there is a relationship between career interest, aptitude, mental health, happiness and academic performance; and the greatest impact on academic performance is related to career interest, particularly investigative interest.

The purpose of this paper is to investigate the impact of group counseling using transactional analysis on the improvement of intimacy attitude in some depressed patients in city of Esfahan, Iran. In this paper, semi-experimental design with pretest posttest control groups was conducted among 30 patients. The sample was selected through available sampling method among the depressed patients referred to psychiatric centers. They were randomly assigned into experimental and control groups. The measurement instrument is intimacy attitude scale (IAS) questionnaire by Amidon et al. (1983) [Amidon, E., Kumar, V. K., & Treadwell, T. (1983). Measurement of intimacy attitudes: The intimacy attitude scale-revisited. Journal of personality assessment, 47(6), 635-639.] and the Beck depression inventory (BDI). The pretest and posttest scores of the intimacy attitude scale questionnaire were analyzed in both experimental and control groups. For statistical analysis of data, repeated measures analysis of variance was carried out. The research findings indicated that group counseling using transactional analysis increases the level of intimacy attitude in depressed individuals. It also increases the emotional intimacy, but it does not increase the mental intimacy.

he purpose of this study is to determine the relationship between parenting styles and employees's career adaptability. The statistical population includes all employees in Polyacrid's Factory of Isfahan in 2012. The proposed study selects a sample of 321 employees using cluster sampling. The study has used a based on Baumrind's theorem, which maintains three groups of permissive, authoritarian and authoritative in Likert scale. The results of our study have indicated that there is definitely a difference in parenting style among various members in terms of career concern, career curiosity and career confidence but such relationship does not exists in terms of career control. In addition, the study explains that people with permissive parenting style have less career concern, career curiosity and career confidence than those with permissive parenting style do.