How to cite this paper
Lhassan, I., Azdod, M., Razzouki, M., Bouayad, M & Babounia, A. (2024). The contribution of balanced scorecard perspectives for improving supply chain performance: A PLS-SEM approach.Uncertain Supply Chain Management, 12(4), 2741-2752.
Refrences
Abu-Allan, A. (2024). The impact of balanced scorecard mediation in the relationship of perceived environmental uncertainty, business strategy, and organizational performance. Uncertain Supply Chain Management, 12(2), 737-750. https://doi.org/737-750. 10.5267/j.uscm.2024.1.012
Ashioya, I. B. (2013). The balanced scorecard and supply chain performance: a case of Kenya Nut Company. Master of Business Administration (MBA) School Of Business, University Of Nairobi. Retrieved from http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/59501
Bhagwat, R., & Sharma, M. K. (2007). Performance measurement of supply chain management: a balanced scorecard approach. Computers & Industrial Engineering, 53(1), 43–62. https://doi.org/10.1016/j.cie.2007.04.001
Brewer, P.C., & Speh, T.W. (2000) Using the Balanced Scorecard to Measure Supply Chain Performance. Journal of Business Logistic, 21, 75-93.
Camerinelli, E. (2009). Supply Chain Finance. Journal of Payments Strategy & Systems, 3, 114-128.
Camman, C., & Villeseque, F. (2002). Pilotage stratégique de la chaîne logistique et système d’évaluation de la performance. Quatrième RIRL, CRET-LOG, Marseille.
Chin, T. A., Tat, H. H., & Sulaiman, Z. (2015). Green supply chain management, environmental collaboration and sustainability performance. Procedia Cirp, 26, 695-699. 10.1016/j.procir.2014.07.035.
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. Modern Methods for Business Research, 2, 295-336.
Estampe, D. (2014). Performance Evaluation Model for Value Creation. In book: Supply Chain Performance and Evaluation Models. https://doi.org/10.1002/9781119005421.ch4.
Fawcett, S., Magnan, G., & McCarter, M. (2008). Benefits, barriers, and bridges to effective supply chain management. Supply Chain Management: An International Journal, 13, 35-48. https://doi.org/10.1108/13598540810850300
Fugate, B. S., Mentzer, J. T., & Stank, T. P. (2010). Logistics performance: efficiency, effectiveness, and differentiation. Journal of business logistics, 31(1), 43-62. https://doi.org/10.1002/j.2158-1592.2010.tb00127.x.
Génin, P. (2003). Planification tactique robuste avec usage d’un APS : Proposition d’un mode de gestion par plan de référence. Thèse de Doctorat, École des Mines de Paris, France.
Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333–347. https://doi.org/10.1016/j.ijpe.2003.08.003
Hair Jr., J. F., et al. (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research. European Business Review, 26, 106-121. https://doi.org/10.1108/EBR-10-2013-0128
Handfield, R. B., & Nichols Jr., E. L. (1999). Introduction to Supply Chain Management. Englewood Cliffs, NJ: Prentice Hall.
Hejazi, M. (2022). The association between organizational performance and supply chain management practices. Uncertain Supply Chain Management, 10(4), 1219-1232. https://doi.org/10.5267/j.uscm.2022.8.006
Hongxia, J., & Zhipeng, C. (2007). Performance Appraisal on Supply Chain Based on Value Engineering and Multistage Fuzzy Comprehensive Evaluation. In: Proceeding of International conference in Wireless Communications, Networking and Mobile, Shanghai, 21–25. https://doi.org/10.1109/WICOM.2007.1160
Jalali Naini, S. G., Aliahmadi, A. R., & Jafari-Eskandari, M. (2011). Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and balanced scorecard: A case study of an auto industry supply chain. Resources, Conservation & Recycling, 55(6), 593-603. https://doi.org/10.1016/j.resconrec.2010.10.008
James, W., & Hoque, Z. (2000). Linking Balanced Scorecard Measures to Size and Market Factors: Impact on Organizational Performance. Journal of Management Accounting Research, 12, 1-24. https://doi.org/10.2308/jmar.2000.12.1.1.
Kaplan, R. S., & Johnson, H. (1987). Relevance Lost: The Rise and Fall of Management Accounting. Harvard Business School Press.
Kaplan, R. S., & Norton, D. P. (1996). Strategic Learning: The Balanced Scorecard. Strategy & Leadership, 24, 18-24. https://doi.org/10.1108/eb054566
Khatoon, S., & Farooq, A. (2015). Balanced Scorecard as a Tool to Influence Organizational Performance: Evidences from Indian Companies. Prestige e-Journal of Management and Research, 2(1), 2-10.
Kleijnen, J. P. C., & Smits, M. T. (2003). Performance metrics in supply chain management. Journal of the Operational Research Society, 54(5), 507-514.
Le Roy, F., Robert, M., & Giuliani, P. (2015). Exploring the link between technical and management innovation: The moderating effects of firm size and type of innovation. International Journal of Entrepreneurship and Small Business, 25, 171. https://doi.org/10.1504/IJESB.2015.069284
Lin, H. F., & Lin, S. M. (2008). Determinants of E-Business Diffusion: A Test of the Technology Diffusion Perspective. Technovation, 28, 135-145. https://doi.org/10.1016/j.technovation.2007.10.003
Lovett, M. J., & MacDonald, J. B. (2005). How does financial performance affect marketing? Studying the marketing-finance relationship from a dynamic perspective. Journal of the Academy of Marketing Science, 33, 476-485.
Maiga, A., & Jacobs, F. A. (2003). Balanced scorecard, activity-based costing and company performance: An empirical analysis. Journal of Managerial Issues, 15, 283-301.
Marete, J. K. (2015). Influence of balanced scorecard on organizational performance in institutions of higher learning: A case study of University of Nairobi and Centre for Mathematics. Science and Technology Education in Africa. European Journal of Business and Management, 7(20), 106-116.
Min, S., & Ph.D, J. (2004). Developing and Measuring Supply Chain Management Concepts. Journal of Business Logistics, 25, 63-99. https://doi.org/10.1002/j.2158-1592.2004.tb00170.x
Najmi, A., & Makui, A. (2012). A conceptual model for measuring supply chain's performance. Production Planning & Control, 23(9), 694–706. https://doi.org/10.1080/09537287.2011.586004
Park, H. B., Yokota, A., Gill, H. S., El Rassi, G., & McFarland, E. G. (2005). Diagnostic accuracy of clinical tests for the different degrees of subacromial impingement syndrome. The Journal of Bone and Joint Surgery, American Volume, 87(7), 1446-1455. https://doi.org/10.2106/JBJS.D.02335
Pichot, L., Baptiste, P., & Neubert, G. (2004). Pilotage de la Supply Chain : Application de la segmentation à la définition des politiques de gestion Produit. Revue Française de Gestion Industrielle, 23, 99-111. https://doi.org/10.53102/2004.23.02.521
Razzouki, M., El Adnani, M. J., Touhami, F., Azdod, M., & Darkaoui, A. (2024). Internal control system, innovation and performance of Moroccan public organizations: structural equation modeling based on the PLS approach. Multidisciplinary Science Journal, 6(8), 2024174. https://doi.org/10.31893/multiscience.2024174
Rémy Le Moigne (2017). Supply chain management: Achat, Production, Logistique, Transport, Vente, 2nd ed., DUNOD.
Schneiderman, A. M. (1999). Analog Devices: 1986-1991, The First Balanced Scorecard. Arthur M. Schneiderman.[Viitattu 10.10. 2013]
Seo, Y. J., Dinwoodie, J., & Kwak, D. W. (2014). The impact of innovativeness on supply chain performance: Is supply chain integration a missing link?. Supply Chain Management, 19(5/6), 733-746. https://doi.org/10.1108/SCM-02-2014-0058
Soni, G., & Kodali, R. (2010). Internal benchmarking for assessment of supply chain performance. International Journal of Benchmarking, 17(1), 44–76. https://doi.org/10.1108/14635771011022316
Tariq, M., Ahmed, A., Rafi, S., & Ahmed, S. (2014). Investigating the Impact of Balanced Scorecard on Performance of Business: A study based on the Banking Sector of Pakistan. IBT Journal of Business Studies (Formerly Journal of Social & Management Sciences), 10, 125-136. https://doi.org/10.46745/ilma.jbs.2014.10.01.09.
Tenenhaus, M., Amato, S., & Vinzi, V. E. (2004). A Global Goodness-of-Fit Index for PLS Structural Equation Modelling. Proceedings of the XLII SIS Scientific Meeting, 1, 739-742.
Tibbs, C. Y., & Langat, L. K. (2016). Internal business processes, learning perspective of balance scorecard and organisational performance. International Journal of Economics, Commerce and Management, 4(11), 458-474.
Yilmaz, Y., & Bititci, U. (2006). Performance measurement in the value chain: manufacturing v. tourism. International Journal of Productivity and Performance Management, 55(5), 371–389. http://dx.doi.org/10.1108/17410400610671417
Zhang, H., & Okoroafo, S.C. (2015). Third-Party Logistics (3PL) and Supply Chain Performance in the Chinese Market: A Conceptual Framework. Engineering Management Research, 4, 38. https://doi.org/10.5539/emr.v4n1p38
Zimmermann, K., & Seuring, S. (2009). Two case studies on developing, implementing and evaluating a balanced scorecard in distribution channel dyads. International Journal of Logistics Research and Applications, 12(1), 63–81. https://doi.org/10.1080/13675560802141697
Ashioya, I. B. (2013). The balanced scorecard and supply chain performance: a case of Kenya Nut Company. Master of Business Administration (MBA) School Of Business, University Of Nairobi. Retrieved from http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/59501
Bhagwat, R., & Sharma, M. K. (2007). Performance measurement of supply chain management: a balanced scorecard approach. Computers & Industrial Engineering, 53(1), 43–62. https://doi.org/10.1016/j.cie.2007.04.001
Brewer, P.C., & Speh, T.W. (2000) Using the Balanced Scorecard to Measure Supply Chain Performance. Journal of Business Logistic, 21, 75-93.
Camerinelli, E. (2009). Supply Chain Finance. Journal of Payments Strategy & Systems, 3, 114-128.
Camman, C., & Villeseque, F. (2002). Pilotage stratégique de la chaîne logistique et système d’évaluation de la performance. Quatrième RIRL, CRET-LOG, Marseille.
Chin, T. A., Tat, H. H., & Sulaiman, Z. (2015). Green supply chain management, environmental collaboration and sustainability performance. Procedia Cirp, 26, 695-699. 10.1016/j.procir.2014.07.035.
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. Modern Methods for Business Research, 2, 295-336.
Estampe, D. (2014). Performance Evaluation Model for Value Creation. In book: Supply Chain Performance and Evaluation Models. https://doi.org/10.1002/9781119005421.ch4.
Fawcett, S., Magnan, G., & McCarter, M. (2008). Benefits, barriers, and bridges to effective supply chain management. Supply Chain Management: An International Journal, 13, 35-48. https://doi.org/10.1108/13598540810850300
Fugate, B. S., Mentzer, J. T., & Stank, T. P. (2010). Logistics performance: efficiency, effectiveness, and differentiation. Journal of business logistics, 31(1), 43-62. https://doi.org/10.1002/j.2158-1592.2010.tb00127.x.
Génin, P. (2003). Planification tactique robuste avec usage d’un APS : Proposition d’un mode de gestion par plan de référence. Thèse de Doctorat, École des Mines de Paris, France.
Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333–347. https://doi.org/10.1016/j.ijpe.2003.08.003
Hair Jr., J. F., et al. (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research. European Business Review, 26, 106-121. https://doi.org/10.1108/EBR-10-2013-0128
Handfield, R. B., & Nichols Jr., E. L. (1999). Introduction to Supply Chain Management. Englewood Cliffs, NJ: Prentice Hall.
Hejazi, M. (2022). The association between organizational performance and supply chain management practices. Uncertain Supply Chain Management, 10(4), 1219-1232. https://doi.org/10.5267/j.uscm.2022.8.006
Hongxia, J., & Zhipeng, C. (2007). Performance Appraisal on Supply Chain Based on Value Engineering and Multistage Fuzzy Comprehensive Evaluation. In: Proceeding of International conference in Wireless Communications, Networking and Mobile, Shanghai, 21–25. https://doi.org/10.1109/WICOM.2007.1160
Jalali Naini, S. G., Aliahmadi, A. R., & Jafari-Eskandari, M. (2011). Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and balanced scorecard: A case study of an auto industry supply chain. Resources, Conservation & Recycling, 55(6), 593-603. https://doi.org/10.1016/j.resconrec.2010.10.008
James, W., & Hoque, Z. (2000). Linking Balanced Scorecard Measures to Size and Market Factors: Impact on Organizational Performance. Journal of Management Accounting Research, 12, 1-24. https://doi.org/10.2308/jmar.2000.12.1.1.
Kaplan, R. S., & Johnson, H. (1987). Relevance Lost: The Rise and Fall of Management Accounting. Harvard Business School Press.
Kaplan, R. S., & Norton, D. P. (1996). Strategic Learning: The Balanced Scorecard. Strategy & Leadership, 24, 18-24. https://doi.org/10.1108/eb054566
Khatoon, S., & Farooq, A. (2015). Balanced Scorecard as a Tool to Influence Organizational Performance: Evidences from Indian Companies. Prestige e-Journal of Management and Research, 2(1), 2-10.
Kleijnen, J. P. C., & Smits, M. T. (2003). Performance metrics in supply chain management. Journal of the Operational Research Society, 54(5), 507-514.
Le Roy, F., Robert, M., & Giuliani, P. (2015). Exploring the link between technical and management innovation: The moderating effects of firm size and type of innovation. International Journal of Entrepreneurship and Small Business, 25, 171. https://doi.org/10.1504/IJESB.2015.069284
Lin, H. F., & Lin, S. M. (2008). Determinants of E-Business Diffusion: A Test of the Technology Diffusion Perspective. Technovation, 28, 135-145. https://doi.org/10.1016/j.technovation.2007.10.003
Lovett, M. J., & MacDonald, J. B. (2005). How does financial performance affect marketing? Studying the marketing-finance relationship from a dynamic perspective. Journal of the Academy of Marketing Science, 33, 476-485.
Maiga, A., & Jacobs, F. A. (2003). Balanced scorecard, activity-based costing and company performance: An empirical analysis. Journal of Managerial Issues, 15, 283-301.
Marete, J. K. (2015). Influence of balanced scorecard on organizational performance in institutions of higher learning: A case study of University of Nairobi and Centre for Mathematics. Science and Technology Education in Africa. European Journal of Business and Management, 7(20), 106-116.
Min, S., & Ph.D, J. (2004). Developing and Measuring Supply Chain Management Concepts. Journal of Business Logistics, 25, 63-99. https://doi.org/10.1002/j.2158-1592.2004.tb00170.x
Najmi, A., & Makui, A. (2012). A conceptual model for measuring supply chain's performance. Production Planning & Control, 23(9), 694–706. https://doi.org/10.1080/09537287.2011.586004
Park, H. B., Yokota, A., Gill, H. S., El Rassi, G., & McFarland, E. G. (2005). Diagnostic accuracy of clinical tests for the different degrees of subacromial impingement syndrome. The Journal of Bone and Joint Surgery, American Volume, 87(7), 1446-1455. https://doi.org/10.2106/JBJS.D.02335
Pichot, L., Baptiste, P., & Neubert, G. (2004). Pilotage de la Supply Chain : Application de la segmentation à la définition des politiques de gestion Produit. Revue Française de Gestion Industrielle, 23, 99-111. https://doi.org/10.53102/2004.23.02.521
Razzouki, M., El Adnani, M. J., Touhami, F., Azdod, M., & Darkaoui, A. (2024). Internal control system, innovation and performance of Moroccan public organizations: structural equation modeling based on the PLS approach. Multidisciplinary Science Journal, 6(8), 2024174. https://doi.org/10.31893/multiscience.2024174
Rémy Le Moigne (2017). Supply chain management: Achat, Production, Logistique, Transport, Vente, 2nd ed., DUNOD.
Schneiderman, A. M. (1999). Analog Devices: 1986-1991, The First Balanced Scorecard. Arthur M. Schneiderman.[Viitattu 10.10. 2013]
Seo, Y. J., Dinwoodie, J., & Kwak, D. W. (2014). The impact of innovativeness on supply chain performance: Is supply chain integration a missing link?. Supply Chain Management, 19(5/6), 733-746. https://doi.org/10.1108/SCM-02-2014-0058
Soni, G., & Kodali, R. (2010). Internal benchmarking for assessment of supply chain performance. International Journal of Benchmarking, 17(1), 44–76. https://doi.org/10.1108/14635771011022316
Tariq, M., Ahmed, A., Rafi, S., & Ahmed, S. (2014). Investigating the Impact of Balanced Scorecard on Performance of Business: A study based on the Banking Sector of Pakistan. IBT Journal of Business Studies (Formerly Journal of Social & Management Sciences), 10, 125-136. https://doi.org/10.46745/ilma.jbs.2014.10.01.09.
Tenenhaus, M., Amato, S., & Vinzi, V. E. (2004). A Global Goodness-of-Fit Index for PLS Structural Equation Modelling. Proceedings of the XLII SIS Scientific Meeting, 1, 739-742.
Tibbs, C. Y., & Langat, L. K. (2016). Internal business processes, learning perspective of balance scorecard and organisational performance. International Journal of Economics, Commerce and Management, 4(11), 458-474.
Yilmaz, Y., & Bititci, U. (2006). Performance measurement in the value chain: manufacturing v. tourism. International Journal of Productivity and Performance Management, 55(5), 371–389. http://dx.doi.org/10.1108/17410400610671417
Zhang, H., & Okoroafo, S.C. (2015). Third-Party Logistics (3PL) and Supply Chain Performance in the Chinese Market: A Conceptual Framework. Engineering Management Research, 4, 38. https://doi.org/10.5539/emr.v4n1p38
Zimmermann, K., & Seuring, S. (2009). Two case studies on developing, implementing and evaluating a balanced scorecard in distribution channel dyads. International Journal of Logistics Research and Applications, 12(1), 63–81. https://doi.org/10.1080/13675560802141697