How to cite this paper
Abu-AlSondos, I. (2023). An empirical study of critical success factors in implementing knowledge management systems (KMS): The moderating role of culture.Uncertain Supply Chain Management, 11(4), 1527-1538.
Refrences
Abu-AlSondos, I. Alkhwaldi, A., Shehadeh, M., Ali B., & Al Nasar, M. (2023). The Role of Industry 4.0 Technologies in Enabling Knowledge Management Practices United Arab Emirates Perspective, International Conference on Global Economic Revolutions: The Era of the Digital Economy (ICGER), 27-28 February 2023, Sharjah, United Arab Emirates (UAE).
Abu-AlSondos, I, Khder, M., & AlFudhala, F. (2020) Proposed Knowledge Management Systems (KMS) for public sector organizations in Bahrain, International Journal of Advanced Science and Technology (IJAST), 29(12s), 1793-1807.
Abu-AlSondos, I. A., Pangil, F., & Othman, S. Z. (2012). Requirement for knowledge management system. Journal of Communication and Computer, 9, 263-275.
Abu-AlSondos, I. A., Pangil, F., & Othman, S. Z. (2015). An empirical study on the effect of individual factors on tacit knowledge-sharing in the ICT sector. International Journal of Management Studies (IJMS), 22(2), 1-16.
Ahbabi, S.A., Singh, S.K., Balasubramanian, S., & Gaur, S.S. (2019). Employee perception of impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 23(2).
Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 25(1), 107-136.
Ali, B. J., & Oudat, M. S. (2021). Board characteristics and intellectual capital performance: empirical evidence of Bahrain commercial banks. Academy of Accounting and Financial Studies Journal, 25(4), 1-10.
Ali, B. J. (2022). Integration of Supply Chains and Operational Performance: The Moderating Effects of Knowledge. Information Sciences Letters, 11(04), 1069-1076. doi:10.18576/isl/110407
Barley, W. C., Treem, J. W., & Kuhn, T. (2018). Valuing multiple trajectories of knowledge: A critical review and agenda for knowledge management research. Academy of Management Annals, 12(1), 278-317.
Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS Quarterly, 24,169–196.
Cabrera, A., & Cabrera, E. F. (2002). Knowledge-sharing dilemmas. Organization studies, 23(5), 687-710.
Centobelli, P., Cerchione, R., & Esposito, E. (2017). Knowledge management systems: the hallmark of SMEs. Knowledge Management Research & Practice, 15(2), 294–304.
Daft, R. L. (1995). Organizational theory and design. St. Paul: West Publishing Co.
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Harvard Business Press.
Denison, D.R. (1990). Corporate Culture and Organizational Effectiveness. Wiley, New York, NY.
Figallo, C. (1998). Hosting web communities: Building relationships, increasing customer loyalty, and maintaining a competitive edge. New York: John Wiley & Sons.
Figallo, C., & Rhine, N. (2002). Building the knowledge management network. New York: John Wiley & Sons.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of management information systems, 18(1), 185-214.
Gunjal, B. (2019). Knowledge management: why do we need it for corporates. Malaysian Journal of Library and Information Science, 37-50.
Haak-Saheem, W., Darwish, T. K., & Al-Nasser, A. D. (2017). HRM and knowledge-transfer: a micro analysis in a Middle Eastern emerging market. The International Journal of Human Resource Management, 28(19), 2762-2791.
Hosseini, M. R., Tahsildari, H., Hashim, M. T., & Tareq, M. A. (2014). The impact of people, process and technology on knowledge management. European Journal of business and Management, 6(28), 230-241.
Inkinen, H. (2016). Review of empirical research on knowledge management practices and firm performance. Journal of knowledge management, 20(2), 230-257.
Jabeen, F., & Al Dari, T. (2023). A framework for integrating knowledge management benefits in the UAE organisations. Knowledge Management Research & Practice, 21(2), 277-291.
Jha, R. S., Sahoo, P. R., & Smrutirekha. (2022). Relevance of disruptive technologies led knowledge management system and practices for MSME. In ICT Systems and Sustainability: Proceedings of ICT4SD 2021, Volume 1 (pp. 139-147). Singapore: Springer Nature Singapore.
Koster, S. R. (2009). An evaluation method for Business Process Management products (Master's thesis, University of Twente).
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of management information systems, 20(1), 179-228.
Liu, S., & Deng, Z. (2015). Understanding knowledge management capability in business process outsourcing: a cluster analysis. Management Decision, 53(1), 124-138.
McDonald, C., & Williams, D. (2011), “Designing a KMS”, University of Canberra, available at: www.slide_nder.net/d/designing_a_kmsv2/32955764, (accessed 23 September 2014).
Meihami, B., & Meihami, H. (2014). Knowledge management a way to gain a competitive advantage in firms (evidence of manufacturing companies). International Letters of Social and Humanistic Sciences, 3(14), 80-91.
Mohamed, M., Stankosky, M., & Murray, A. (2006). Knowledge management and information technology: can they work in perfect harmony? Journal of Knowledge Management, 10, 103–116.
Momos, L.J., & Tsuma, E. (2020). The influence of cultural context on international strategy. The Strategic Journal of Business and Change Management, 7(3), 216-222.
Ofek, E., & Sarvary, M. (2001). Leveraging the customer base: Creating competitive advantage through knowledge management. Management science, 47(11), 1441-1456.
Oliver, G. R. (2013). A tenth anniversary assessment of Davenport and Prusak (1998/2000) Working Knowledge: Practitioner approaches to knowledge in organisations. Knowledge Management Research & Practice, 11, 10-22.
Pangil, F., Abu-AlSondos, I. A., & Othman, S. Z. (2018). The Importance of Social Networking and Interpersonal Trust for Tacit Knowledge Sharing. Paper presented at Knowledge Management International Conference (KMICe) 2018 (pp. 25-27).
Renzl, B. (2008). Trust in management and knowledge sharing: The mediating effects of fear and knowledge documentation. Omega, 36(2), 206-220.
Ribière, V., & Walter, C. (2013). 10 years of KM theory and practices. Knowledge Management Research & Practice, 11(1), 4-9.
Rutten, W., Blaas-Franken, J., & Martin, H. (2016). The impact of (low) trust on knowledge sharing. Journal of knowledge management, 20(2), 199-214.
Sambamurthy, V., & Subramani, M. (2005). Special issue on information technologies and knowledge management. MIS Quarterly, 29, 193–195.
Schneider, B., Ehrhart, M.G., & Macey, W.H. (2013). Organizational climate and culture. Annual Review of Psychology, 64(1), 361-388.
Serenko, A., Bontis, N., & Hardie, T. (2007). Organizational size and knowledge flow: A proposed theoretical link. Journal of Intellectual Capital, 8(4), 610–627.
Shea, T., Usman, S. A., Arivalagan, S., & Parayitam, S. (2023). “Knowledge management practices” as moderator in the relationship between organizational culture and performance in information technology companies in India. VINE Journal of Information and Knowledge Management Systems, 53(4), 719-747.
Shniekat, N., AL_Abdallat, W., Al-Hussein, M., & Ali, B. (2022). Influence of Management Information System Dimensions on Institutional Performance. Information Sciences Letters, 11(5), 435-1443.
Shrafat, F. D. (2018). Examining the factors influencing knowledge management system (KMS) adoption in small and medium enterprises SMEs. Business Process Management Journal, 24(1), 234-265.
Smith, T. A., Mills, A. M., & Dion, P. (2010). Linking business strategy and knowledge management capabilities for organizational effectiveness. International Journal of Knowledge Management (IJKM), 6(3), 22-43.
Suppan, L., Stuby, L., Gartner, B., Larribau, R., Iten, A., Abbas, M., ... & Suppan, M. (2020). Impact of an e-learning module on personal protective equipment knowledge in student paramedics: a randomized controlled trial. Antimicrobial Resistance & Infection Control, 9(1), 1-9.
Tanriverdi, H. (2005). Information technology relatedness, knowledge management capability, and performance of multibusiness firms. MIS Quarterly, 311–334.
Turban, E., Leidner, D., Mclean, E. and Wetherbe, J. (2008). Information Technology for Management. John Wiley and Sons.
Wang, X., & Xu, M. (2018). Examining the linkage among open innovation, customer knowledge management and radical innovation: The multiple mediating effects of organizational learning ability. Baltic Journal of Management, 13(3), 368-389.
Zack, M. H. (1999). Developing a knowledge strategy. California management review, 41(3), 125-145.
Zack, M. H. (2000). Jazz improvisation and organizing: Once more from the top. Organization Science, 11(2), 227-234.
Abu-AlSondos, I, Khder, M., & AlFudhala, F. (2020) Proposed Knowledge Management Systems (KMS) for public sector organizations in Bahrain, International Journal of Advanced Science and Technology (IJAST), 29(12s), 1793-1807.
Abu-AlSondos, I. A., Pangil, F., & Othman, S. Z. (2012). Requirement for knowledge management system. Journal of Communication and Computer, 9, 263-275.
Abu-AlSondos, I. A., Pangil, F., & Othman, S. Z. (2015). An empirical study on the effect of individual factors on tacit knowledge-sharing in the ICT sector. International Journal of Management Studies (IJMS), 22(2), 1-16.
Ahbabi, S.A., Singh, S.K., Balasubramanian, S., & Gaur, S.S. (2019). Employee perception of impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 23(2).
Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 25(1), 107-136.
Ali, B. J., & Oudat, M. S. (2021). Board characteristics and intellectual capital performance: empirical evidence of Bahrain commercial banks. Academy of Accounting and Financial Studies Journal, 25(4), 1-10.
Ali, B. J. (2022). Integration of Supply Chains and Operational Performance: The Moderating Effects of Knowledge. Information Sciences Letters, 11(04), 1069-1076. doi:10.18576/isl/110407
Barley, W. C., Treem, J. W., & Kuhn, T. (2018). Valuing multiple trajectories of knowledge: A critical review and agenda for knowledge management research. Academy of Management Annals, 12(1), 278-317.
Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS Quarterly, 24,169–196.
Cabrera, A., & Cabrera, E. F. (2002). Knowledge-sharing dilemmas. Organization studies, 23(5), 687-710.
Centobelli, P., Cerchione, R., & Esposito, E. (2017). Knowledge management systems: the hallmark of SMEs. Knowledge Management Research & Practice, 15(2), 294–304.
Daft, R. L. (1995). Organizational theory and design. St. Paul: West Publishing Co.
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Harvard Business Press.
Denison, D.R. (1990). Corporate Culture and Organizational Effectiveness. Wiley, New York, NY.
Figallo, C. (1998). Hosting web communities: Building relationships, increasing customer loyalty, and maintaining a competitive edge. New York: John Wiley & Sons.
Figallo, C., & Rhine, N. (2002). Building the knowledge management network. New York: John Wiley & Sons.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of management information systems, 18(1), 185-214.
Gunjal, B. (2019). Knowledge management: why do we need it for corporates. Malaysian Journal of Library and Information Science, 37-50.
Haak-Saheem, W., Darwish, T. K., & Al-Nasser, A. D. (2017). HRM and knowledge-transfer: a micro analysis in a Middle Eastern emerging market. The International Journal of Human Resource Management, 28(19), 2762-2791.
Hosseini, M. R., Tahsildari, H., Hashim, M. T., & Tareq, M. A. (2014). The impact of people, process and technology on knowledge management. European Journal of business and Management, 6(28), 230-241.
Inkinen, H. (2016). Review of empirical research on knowledge management practices and firm performance. Journal of knowledge management, 20(2), 230-257.
Jabeen, F., & Al Dari, T. (2023). A framework for integrating knowledge management benefits in the UAE organisations. Knowledge Management Research & Practice, 21(2), 277-291.
Jha, R. S., Sahoo, P. R., & Smrutirekha. (2022). Relevance of disruptive technologies led knowledge management system and practices for MSME. In ICT Systems and Sustainability: Proceedings of ICT4SD 2021, Volume 1 (pp. 139-147). Singapore: Springer Nature Singapore.
Koster, S. R. (2009). An evaluation method for Business Process Management products (Master's thesis, University of Twente).
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of management information systems, 20(1), 179-228.
Liu, S., & Deng, Z. (2015). Understanding knowledge management capability in business process outsourcing: a cluster analysis. Management Decision, 53(1), 124-138.
McDonald, C., & Williams, D. (2011), “Designing a KMS”, University of Canberra, available at: www.slide_nder.net/d/designing_a_kmsv2/32955764, (accessed 23 September 2014).
Meihami, B., & Meihami, H. (2014). Knowledge management a way to gain a competitive advantage in firms (evidence of manufacturing companies). International Letters of Social and Humanistic Sciences, 3(14), 80-91.
Mohamed, M., Stankosky, M., & Murray, A. (2006). Knowledge management and information technology: can they work in perfect harmony? Journal of Knowledge Management, 10, 103–116.
Momos, L.J., & Tsuma, E. (2020). The influence of cultural context on international strategy. The Strategic Journal of Business and Change Management, 7(3), 216-222.
Ofek, E., & Sarvary, M. (2001). Leveraging the customer base: Creating competitive advantage through knowledge management. Management science, 47(11), 1441-1456.
Oliver, G. R. (2013). A tenth anniversary assessment of Davenport and Prusak (1998/2000) Working Knowledge: Practitioner approaches to knowledge in organisations. Knowledge Management Research & Practice, 11, 10-22.
Pangil, F., Abu-AlSondos, I. A., & Othman, S. Z. (2018). The Importance of Social Networking and Interpersonal Trust for Tacit Knowledge Sharing. Paper presented at Knowledge Management International Conference (KMICe) 2018 (pp. 25-27).
Renzl, B. (2008). Trust in management and knowledge sharing: The mediating effects of fear and knowledge documentation. Omega, 36(2), 206-220.
Ribière, V., & Walter, C. (2013). 10 years of KM theory and practices. Knowledge Management Research & Practice, 11(1), 4-9.
Rutten, W., Blaas-Franken, J., & Martin, H. (2016). The impact of (low) trust on knowledge sharing. Journal of knowledge management, 20(2), 199-214.
Sambamurthy, V., & Subramani, M. (2005). Special issue on information technologies and knowledge management. MIS Quarterly, 29, 193–195.
Schneider, B., Ehrhart, M.G., & Macey, W.H. (2013). Organizational climate and culture. Annual Review of Psychology, 64(1), 361-388.
Serenko, A., Bontis, N., & Hardie, T. (2007). Organizational size and knowledge flow: A proposed theoretical link. Journal of Intellectual Capital, 8(4), 610–627.
Shea, T., Usman, S. A., Arivalagan, S., & Parayitam, S. (2023). “Knowledge management practices” as moderator in the relationship between organizational culture and performance in information technology companies in India. VINE Journal of Information and Knowledge Management Systems, 53(4), 719-747.
Shniekat, N., AL_Abdallat, W., Al-Hussein, M., & Ali, B. (2022). Influence of Management Information System Dimensions on Institutional Performance. Information Sciences Letters, 11(5), 435-1443.
Shrafat, F. D. (2018). Examining the factors influencing knowledge management system (KMS) adoption in small and medium enterprises SMEs. Business Process Management Journal, 24(1), 234-265.
Smith, T. A., Mills, A. M., & Dion, P. (2010). Linking business strategy and knowledge management capabilities for organizational effectiveness. International Journal of Knowledge Management (IJKM), 6(3), 22-43.
Suppan, L., Stuby, L., Gartner, B., Larribau, R., Iten, A., Abbas, M., ... & Suppan, M. (2020). Impact of an e-learning module on personal protective equipment knowledge in student paramedics: a randomized controlled trial. Antimicrobial Resistance & Infection Control, 9(1), 1-9.
Tanriverdi, H. (2005). Information technology relatedness, knowledge management capability, and performance of multibusiness firms. MIS Quarterly, 311–334.
Turban, E., Leidner, D., Mclean, E. and Wetherbe, J. (2008). Information Technology for Management. John Wiley and Sons.
Wang, X., & Xu, M. (2018). Examining the linkage among open innovation, customer knowledge management and radical innovation: The multiple mediating effects of organizational learning ability. Baltic Journal of Management, 13(3), 368-389.
Zack, M. H. (1999). Developing a knowledge strategy. California management review, 41(3), 125-145.
Zack, M. H. (2000). Jazz improvisation and organizing: Once more from the top. Organization Science, 11(2), 227-234.