How to cite this paper
Rohman, F., Noermijati, N., Mugiono, M & Soelton, M. (2023). The role of quality assurance in improving the distribution of organizational performance.Uncertain Supply Chain Management, 11(1), 237-248.
Refrences
Akhtar, S., Arif, A., Rubi, E., & Naveed, S. (2011). Impact of Organizational Learning on Organizational Performance: Study of Higher Education Institutes. International Journal of Academic Research, 3(5), 327–331. Retrieved from http://search.ebscohost.com/login.aspx? direct=true&db=a9h&AN=69735486 &site=ehost-live
Alipour, F., Idris, K., Ismail, I. A., Uli, J. A., & Karimi, R. (2011). Learning organization and organizational performance: Mediation role of intrapreneurship. European Journal of Social Sciences, 21(4), 547–555.
Alrowwad, A., Obeidat, B. Y., Tarhini, A., & Aqqad, N. (2016). The Impact of Transformational Leadership on Organizational Performance via the Mediating Role of Corporate Social Responsibility: A Structural Equation Modeling Approach. International Business Research, 10(1), 199. https://doi.org/10.5539/ibr.v10n1p199
Abdous, M. H. (2009). E-Learning quality assurance: a process-oriented lifecycle model. Quality assurance in Education, 17(3), 281-295.
Adebambo, H. O., Ashari, H., & Nordin, N. (2014). Antecedents and outcome of Sustainable environmental manufacturing practices. International Journal of Management and Sustainability, 3(3), 147-159.
Adina-Petruţa, P., & Roxana, S. (2014). Integrating six sigma with quality management systems for the development and continuous improvement of higher education institutions. Procedia-Social and Behavioral Sciences, 143, 643-648.
Al-Fatlawi, S. H. (2018). Nationalists and Environmentalists are Anti-Globalization and the WTO. International Journal of Asian Social Science, 8(5), 256-264.
Alkafaji, Y. A. (2007). Quality assurance review programs of auditing firms: an international perspective. Managerial Auditing Journal, 22(7), 644-660.
Andriansyah, A., Taufiqurokhman, T., & Wekke, I. (2019). Critical evaluation of policies in supply chain performance: Quality assurance, continuous process improvement and environmental regulation and policies. Uncertain Supply Chain Management, 7(4), 793-804.
Arif, S., & Akram, A. (2018). Transformational Leadership and Organizational Performance - The Mediating Role of Organizational Innovation. Journal of Management, 3(1). https://doi.org/10.5281/zenodo.1306335
Atkinson, C. (1994). Continuous improvement: The ingredients of change. International Journal of Contemporary Hospitality Management, 6(1/2), 06-08.
Aung, M. M., & Chang, Y. S. (2014). Temperature management for the quality assurance of a perishable food supply chain. Food Control, 40, 198-207.
Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re-examining the components of transformational and transactional leadership using the multifactor leadership questionnaire. Journal of Occupational and Organizational Psychology, 72(4), 441–462. https://doi.org/10.1348/096317999166789
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. Leadership Quarterly, 15(6), 801–823. https://doi.org/10.1016/j.leaqua.2004.09.003
Baran, M., & Yilmaz, A. (2018). A study of the local environment of Harran historical Domed houses in terms of environmental sustainability. Journal of Asian Scientific Research, 8(6), 211-220.
Baron, R. A., Branscombe, N. R., & Byrne, D. (2008). Social Psychology (12th Ed.). Boston: Pearson Education. Inc.
Basheer, M., Ahmad, A., & Hassan, S. (2019). Impact of economic and financial factors on tax revenue: Evidence from the Middle East countries. Accounting, 5(2), 53-60.
Bass, B. M. (1999). Two Decades of Research and Development in Transformational Leadership. European Journal of Work and Organizational Psychology, 8(1), 9–32. https://doi.org/10.1080/135943299398410
Besterfield, D. H. (2003). Total Quality Management. New Jersey: Pearson Education. Inc.
Birasnav, M. (2014). Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership. Journal of Business Research, 67(8), 1622–1629. https://doi.org/10.1016/j.jbusres.2013.09.006
Braun, S., Peus, C., Weisweiler, S., & Frey, D. (2013). Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust. Leadership Quarterly, 24(1), 270–283.
Bums, J. (1978). Leadership. New York: Harpercollins.
Calantone, R. J., Tamer, C. S., & Yushan, Z. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31, 515–524.
Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. Massachusetts: Addison Wesley.
Chapman, R. L., & Corso, M. (2005). From continuous improvement to collaborative innovation: the next challenge in supply chain management. Production Planning & Control, 16(4), 339-344.
Cheong Cheng, Y. (2003). Quality assurance in education: internal, interface, and future. Quality assurance in Education, 11(4), 202-213.
Choon Boey Lim, F. (2008). Understanding quality assurance: a cross country case study. Quality assurance in Education, 16(2), 126-140.
Christofi, P., Sisaye, S., & Bodnar, G. (2008). The integration of total quality management into sustainability. INTERNAL AUDITING-BOSTON-WARREN GORHAM AND LAMONT INCORPORATED, 23(1), 33.
Danbaba, G., Nabegu, A. B., Binta, A., & Mustapha, A. (2016). Assessment of implementation of the environmental sanitation policy in the Federal Capital Territory (FCT) Abuja, Nigeria. Global Journal of Social Sciences Studies, 2(1), 1-13.
Darmawan, I. P. E., Sutrisno, T., & Mardiati, E. (2019). Accrual Earnings Management and Real Earnings Management: Increase or Destroy Firm Value? International Journal of Multicultural and Multireligious Understanding, 6(2), 8–19.
Diekola, A. M. (2016). The moderating effect of environmental regulation and policy on the relationship between total quality management (TQM) and organizational performance in Malaysian food and beverage companies. Universiti Utara Malaysia.
Ekpung, E. G. (2014). Public infrastructure spending and economic growth in Nigeria: An Error Correction Mechanism (ECM) approach. Journal of Social Economics Research, 1(7), 129-140.
Ellis, C., & Castle, K. (2010). Teacher research as continuous process improvement. Quality Assurance in Education, 18(4), 271-285.
F. Hair Jr, J., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM) is An emerging tool in business research. European Business Review, 26(2), 106-121.
Fearne, A., Hornibrook, S., & Dedman, S. (2001). The management of perceived risk in the food supply chain: a comparative study of retailer-led beef quality assurance schemes in Germany and Italy. The International Food and Agribusiness Management Review, 4(1), 19-36.
García-Morales, V. J., Lloréns-Montes, F. J., & Verdú-Jover, A. J. (2008). The effects of transformational leadership on organizational performance through knowledge and innovation. British Journal of Management, 19(4), 299–319. https://doi.org/10.1111/j.1467-8551.2007.00547.x
Gavrea, C., Ilies, L., & Stegerean, R. (2011). Determinants of Organizational Performance: the Case of Romania. Management & Marketing Challenges for the Knowledge Society, 6(2), 285–300.
Gibson, J. L., Ivancevich, J. M., Donnely Jr., J. H., & Konopaske, R. (2006). Organizations (Behavior, Structure, Processes) (14th Ed.). United State of America: McGraw-Hill/Irwin.
Hameed, W. U., Basheer, M. F., Iqbal, J., Anwar, A., & Ahmad, H. K. (2018). Determinants of Firm's open innovation performance and the role of R & D department: a shred of empirical evidence from Malaysian SMEs. Journal of Global Entrepreneurship Research, 8(1), 29. Henry, U. (2014).
Hussein, N., Mohamad, A., Noordin, F., & Ishak, N. A. (2014). Learning Organization and its Effect On Organizational Performance and Organizational Innovativeness: A Proposed Framework for Malaysian Public Institutions of Higher Education. Procedia - Social and Behavioral Sciences, 130 (September 2015), 299–304. https://doi.org/10.1016/j.sbspro.2014.04.035
Idris (2019). Exploring Organizational Culture, Quality Assurance, and Performance in Higher Education. Management and Economics Journal, 3(2) 2019.
Juran, J. M., & Gryna, F. M. (1988). Juran’s Quality Control Handbook (4th Ed.). New York: McGraw-Hill.
Khan, S. A., & Ismail, W. K. W. (2017). To evaluate the impact of transformational leadership on organizational learning. International Journal of Research in Commerce & Management, 8(9), 1–7.
Krishnan, S. K., & Singh, M. (2010). Outcomes of Intention to Quit of Indian IT Professionals. Human Resource Management, 49(3), 421– 437. https://doi.org/10.1002/hrm
Lieberson, S., & Connor, J. F. O. (1972). Leadership and Organizational Performance: A Study of Large Corporations. American Sociological Review, 37(2), 117–130.
Luthans, F. (2015). Organizational Behavior - An Evidence-Based Approach - 12th Edition. In J. Back (Ed.), Hospital Administration (12th Edition). https://doi.org/10.5005/jp/books/10358_23
Mutahar, A. Y., Rasli, A. M., & Al-Ghazali, B. M. (2015). Relationship of transformational leadership, organizational learning, and organizational performance. International Journal of Economics and Financial Issues, 5, 406–411.
Myers, D. G. (2012). Social Psychology (11th Edition). New York: McGraw-Hill/Irwin.
Noruzy, A., Dalfard, V. M., Azhdari, B., Nazari-Shirkouhi, S., & Rezazadeh, A. (2013). Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: An empirical investigation of manufacturing firms. International Journal of Advanced Manufacturing Technology, 64(5–8), 1073–1085. https://doi.org/10.1007/s00170-012-4038-y
Ojokuku, R. M., Odetayo, T. A., & Sajuyigbe, A. S. (2013). Impact of Leadership Style on Organizational Performance: A Case Study of Nigerian Banks. American Journal of Business and Management, 2(1), 202. https://doi.org/10.11634/216796061706212
Pedler, M., Boydell, T., & Burgoyne, J. (1989). The Learning Company. Studies in Continuing Education, 11(2), 91–101. https://doi.org/10.1080/0158037890110201
Ramli, Y., Soelton, M., & Ali, A. J. (2020). Implementing transformational leadership to cope with the implication of millennial workforce. PalArch's Journal of Archaeology of Egypt/Egyptology, 17(5), 52-68.
Sampson, J., & Watkins, D. (1976). An Investigation of Adolescents’ Attitudes to Aspects of Their School Life. Australian Journal of Social Issues, 11(3), 213–221. https://doi.org/10.1002/j.1839-4655.1976.tb00573.x
Schroeder, D. A., Penner, L., Dovidio, J. F., & Piliavin, J. A. (1995). The Psychology of Helping and Altruism: Problems and Puzzles. New York: McGraw-Hill/Irwin.
Senge, P. M. (2006). The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday.
Soelton, M., Noermijati, N., Rohman, F., & Mugiono, M. (2021). Improving The Performance of Non-Profit Organizations. Academy of Strategic Management Journal, 20, 1-13
Soelton, M., Noermijati, N., Rohman, F., Mugiono, M., Aulia, I., & Siregar, R. (2020). Reawakening perceived person organization fit and perceived person job fit: Removing obstacles organizational commitment. Management Science Letters, 10(13), 2993-3002.
Soelton, M., Noermijati, N., Rohman, F., & Mugiono, M. (2021). Conceptualizing the role of organizational performance in Indonesia. The Journal of Asian Finance, Economics and Business, 8(6), 1151-1160.
Wade, D., & Recardo, R. (2001). Corporate Performance Management: How to build a better organization through measurement-driven, strategic alignment (Improving Human Performance). United State of America: Butterworth-Heinemann. https://doi.org/https://doi.org/10.32585/.v1i1.724
Yukl, G. A., & Van Fleet, D. D. (1982). Cross-situational, multimethod research on military leader effectiveness. Organizational Behavior and Human Performance, 30(1), 87–108. https://doi.org/10.1016/0030-5073(82)90235-5
Zgrzywa-Ziemak, A. (2015). The Impact of Organisational Learning on Organisational Performance. Management and Business Administration. Central Europe, 23(4), 98–112. https://doi.org/10.7206/mba.ce.2084-3356.159
Alipour, F., Idris, K., Ismail, I. A., Uli, J. A., & Karimi, R. (2011). Learning organization and organizational performance: Mediation role of intrapreneurship. European Journal of Social Sciences, 21(4), 547–555.
Alrowwad, A., Obeidat, B. Y., Tarhini, A., & Aqqad, N. (2016). The Impact of Transformational Leadership on Organizational Performance via the Mediating Role of Corporate Social Responsibility: A Structural Equation Modeling Approach. International Business Research, 10(1), 199. https://doi.org/10.5539/ibr.v10n1p199
Abdous, M. H. (2009). E-Learning quality assurance: a process-oriented lifecycle model. Quality assurance in Education, 17(3), 281-295.
Adebambo, H. O., Ashari, H., & Nordin, N. (2014). Antecedents and outcome of Sustainable environmental manufacturing practices. International Journal of Management and Sustainability, 3(3), 147-159.
Adina-Petruţa, P., & Roxana, S. (2014). Integrating six sigma with quality management systems for the development and continuous improvement of higher education institutions. Procedia-Social and Behavioral Sciences, 143, 643-648.
Al-Fatlawi, S. H. (2018). Nationalists and Environmentalists are Anti-Globalization and the WTO. International Journal of Asian Social Science, 8(5), 256-264.
Alkafaji, Y. A. (2007). Quality assurance review programs of auditing firms: an international perspective. Managerial Auditing Journal, 22(7), 644-660.
Andriansyah, A., Taufiqurokhman, T., & Wekke, I. (2019). Critical evaluation of policies in supply chain performance: Quality assurance, continuous process improvement and environmental regulation and policies. Uncertain Supply Chain Management, 7(4), 793-804.
Arif, S., & Akram, A. (2018). Transformational Leadership and Organizational Performance - The Mediating Role of Organizational Innovation. Journal of Management, 3(1). https://doi.org/10.5281/zenodo.1306335
Atkinson, C. (1994). Continuous improvement: The ingredients of change. International Journal of Contemporary Hospitality Management, 6(1/2), 06-08.
Aung, M. M., & Chang, Y. S. (2014). Temperature management for the quality assurance of a perishable food supply chain. Food Control, 40, 198-207.
Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re-examining the components of transformational and transactional leadership using the multifactor leadership questionnaire. Journal of Occupational and Organizational Psychology, 72(4), 441–462. https://doi.org/10.1348/096317999166789
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. Leadership Quarterly, 15(6), 801–823. https://doi.org/10.1016/j.leaqua.2004.09.003
Baran, M., & Yilmaz, A. (2018). A study of the local environment of Harran historical Domed houses in terms of environmental sustainability. Journal of Asian Scientific Research, 8(6), 211-220.
Baron, R. A., Branscombe, N. R., & Byrne, D. (2008). Social Psychology (12th Ed.). Boston: Pearson Education. Inc.
Basheer, M., Ahmad, A., & Hassan, S. (2019). Impact of economic and financial factors on tax revenue: Evidence from the Middle East countries. Accounting, 5(2), 53-60.
Bass, B. M. (1999). Two Decades of Research and Development in Transformational Leadership. European Journal of Work and Organizational Psychology, 8(1), 9–32. https://doi.org/10.1080/135943299398410
Besterfield, D. H. (2003). Total Quality Management. New Jersey: Pearson Education. Inc.
Birasnav, M. (2014). Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership. Journal of Business Research, 67(8), 1622–1629. https://doi.org/10.1016/j.jbusres.2013.09.006
Braun, S., Peus, C., Weisweiler, S., & Frey, D. (2013). Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust. Leadership Quarterly, 24(1), 270–283.
Bums, J. (1978). Leadership. New York: Harpercollins.
Calantone, R. J., Tamer, C. S., & Yushan, Z. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31, 515–524.
Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. Massachusetts: Addison Wesley.
Chapman, R. L., & Corso, M. (2005). From continuous improvement to collaborative innovation: the next challenge in supply chain management. Production Planning & Control, 16(4), 339-344.
Cheong Cheng, Y. (2003). Quality assurance in education: internal, interface, and future. Quality assurance in Education, 11(4), 202-213.
Choon Boey Lim, F. (2008). Understanding quality assurance: a cross country case study. Quality assurance in Education, 16(2), 126-140.
Christofi, P., Sisaye, S., & Bodnar, G. (2008). The integration of total quality management into sustainability. INTERNAL AUDITING-BOSTON-WARREN GORHAM AND LAMONT INCORPORATED, 23(1), 33.
Danbaba, G., Nabegu, A. B., Binta, A., & Mustapha, A. (2016). Assessment of implementation of the environmental sanitation policy in the Federal Capital Territory (FCT) Abuja, Nigeria. Global Journal of Social Sciences Studies, 2(1), 1-13.
Darmawan, I. P. E., Sutrisno, T., & Mardiati, E. (2019). Accrual Earnings Management and Real Earnings Management: Increase or Destroy Firm Value? International Journal of Multicultural and Multireligious Understanding, 6(2), 8–19.
Diekola, A. M. (2016). The moderating effect of environmental regulation and policy on the relationship between total quality management (TQM) and organizational performance in Malaysian food and beverage companies. Universiti Utara Malaysia.
Ekpung, E. G. (2014). Public infrastructure spending and economic growth in Nigeria: An Error Correction Mechanism (ECM) approach. Journal of Social Economics Research, 1(7), 129-140.
Ellis, C., & Castle, K. (2010). Teacher research as continuous process improvement. Quality Assurance in Education, 18(4), 271-285.
F. Hair Jr, J., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM) is An emerging tool in business research. European Business Review, 26(2), 106-121.
Fearne, A., Hornibrook, S., & Dedman, S. (2001). The management of perceived risk in the food supply chain: a comparative study of retailer-led beef quality assurance schemes in Germany and Italy. The International Food and Agribusiness Management Review, 4(1), 19-36.
García-Morales, V. J., Lloréns-Montes, F. J., & Verdú-Jover, A. J. (2008). The effects of transformational leadership on organizational performance through knowledge and innovation. British Journal of Management, 19(4), 299–319. https://doi.org/10.1111/j.1467-8551.2007.00547.x
Gavrea, C., Ilies, L., & Stegerean, R. (2011). Determinants of Organizational Performance: the Case of Romania. Management & Marketing Challenges for the Knowledge Society, 6(2), 285–300.
Gibson, J. L., Ivancevich, J. M., Donnely Jr., J. H., & Konopaske, R. (2006). Organizations (Behavior, Structure, Processes) (14th Ed.). United State of America: McGraw-Hill/Irwin.
Hameed, W. U., Basheer, M. F., Iqbal, J., Anwar, A., & Ahmad, H. K. (2018). Determinants of Firm's open innovation performance and the role of R & D department: a shred of empirical evidence from Malaysian SMEs. Journal of Global Entrepreneurship Research, 8(1), 29. Henry, U. (2014).
Hussein, N., Mohamad, A., Noordin, F., & Ishak, N. A. (2014). Learning Organization and its Effect On Organizational Performance and Organizational Innovativeness: A Proposed Framework for Malaysian Public Institutions of Higher Education. Procedia - Social and Behavioral Sciences, 130 (September 2015), 299–304. https://doi.org/10.1016/j.sbspro.2014.04.035
Idris (2019). Exploring Organizational Culture, Quality Assurance, and Performance in Higher Education. Management and Economics Journal, 3(2) 2019.
Juran, J. M., & Gryna, F. M. (1988). Juran’s Quality Control Handbook (4th Ed.). New York: McGraw-Hill.
Khan, S. A., & Ismail, W. K. W. (2017). To evaluate the impact of transformational leadership on organizational learning. International Journal of Research in Commerce & Management, 8(9), 1–7.
Krishnan, S. K., & Singh, M. (2010). Outcomes of Intention to Quit of Indian IT Professionals. Human Resource Management, 49(3), 421– 437. https://doi.org/10.1002/hrm
Lieberson, S., & Connor, J. F. O. (1972). Leadership and Organizational Performance: A Study of Large Corporations. American Sociological Review, 37(2), 117–130.
Luthans, F. (2015). Organizational Behavior - An Evidence-Based Approach - 12th Edition. In J. Back (Ed.), Hospital Administration (12th Edition). https://doi.org/10.5005/jp/books/10358_23
Mutahar, A. Y., Rasli, A. M., & Al-Ghazali, B. M. (2015). Relationship of transformational leadership, organizational learning, and organizational performance. International Journal of Economics and Financial Issues, 5, 406–411.
Myers, D. G. (2012). Social Psychology (11th Edition). New York: McGraw-Hill/Irwin.
Noruzy, A., Dalfard, V. M., Azhdari, B., Nazari-Shirkouhi, S., & Rezazadeh, A. (2013). Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: An empirical investigation of manufacturing firms. International Journal of Advanced Manufacturing Technology, 64(5–8), 1073–1085. https://doi.org/10.1007/s00170-012-4038-y
Ojokuku, R. M., Odetayo, T. A., & Sajuyigbe, A. S. (2013). Impact of Leadership Style on Organizational Performance: A Case Study of Nigerian Banks. American Journal of Business and Management, 2(1), 202. https://doi.org/10.11634/216796061706212
Pedler, M., Boydell, T., & Burgoyne, J. (1989). The Learning Company. Studies in Continuing Education, 11(2), 91–101. https://doi.org/10.1080/0158037890110201
Ramli, Y., Soelton, M., & Ali, A. J. (2020). Implementing transformational leadership to cope with the implication of millennial workforce. PalArch's Journal of Archaeology of Egypt/Egyptology, 17(5), 52-68.
Sampson, J., & Watkins, D. (1976). An Investigation of Adolescents’ Attitudes to Aspects of Their School Life. Australian Journal of Social Issues, 11(3), 213–221. https://doi.org/10.1002/j.1839-4655.1976.tb00573.x
Schroeder, D. A., Penner, L., Dovidio, J. F., & Piliavin, J. A. (1995). The Psychology of Helping and Altruism: Problems and Puzzles. New York: McGraw-Hill/Irwin.
Senge, P. M. (2006). The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday.
Soelton, M., Noermijati, N., Rohman, F., & Mugiono, M. (2021). Improving The Performance of Non-Profit Organizations. Academy of Strategic Management Journal, 20, 1-13
Soelton, M., Noermijati, N., Rohman, F., Mugiono, M., Aulia, I., & Siregar, R. (2020). Reawakening perceived person organization fit and perceived person job fit: Removing obstacles organizational commitment. Management Science Letters, 10(13), 2993-3002.
Soelton, M., Noermijati, N., Rohman, F., & Mugiono, M. (2021). Conceptualizing the role of organizational performance in Indonesia. The Journal of Asian Finance, Economics and Business, 8(6), 1151-1160.
Wade, D., & Recardo, R. (2001). Corporate Performance Management: How to build a better organization through measurement-driven, strategic alignment (Improving Human Performance). United State of America: Butterworth-Heinemann. https://doi.org/https://doi.org/10.32585/.v1i1.724
Yukl, G. A., & Van Fleet, D. D. (1982). Cross-situational, multimethod research on military leader effectiveness. Organizational Behavior and Human Performance, 30(1), 87–108. https://doi.org/10.1016/0030-5073(82)90235-5
Zgrzywa-Ziemak, A. (2015). The Impact of Organisational Learning on Organisational Performance. Management and Business Administration. Central Europe, 23(4), 98–112. https://doi.org/10.7206/mba.ce.2084-3356.159