Online shopping is recently showing rapid development. There are a lot of e-commerce sites with several categories that appear in the community, along with changes in the way people shop from conventional shopping into virtual shopping. The most publicly visited e-commerce sites are C2C e-commerce sites, namely Tokopedia, Shopee, Bukalapak, and Elevenia. However, the popularity of C2C e-commerce sites must be reviewed since there is a decrease in marketing performance and in brand share over the period 2018-2019, which can weaken and harm C2C e-commerce sites. This research was conducted to analyze the factors that influence trust, purchase intention, and transaction security to improve consumer purchasing decisions of C2C e-commerce sites in Central Java. Using data from 160 respondents who had made purchases on the C2C e-commerce site throughout 2019, ten hypotheses were proposed through the Structural Equation Model (SEM) analysis. The results show that purchasing decisions were influenced by trust. Consumer trust increases if the quality of the products provided by the website is adequate, thus will shape consumer trust.

This study is to analyze the influence of the quality of information on the decision to choose CNNIndonesia.com media either directly or through the mediation of trust variables. The tremendous growth of cyber media in Indonesia, followed by the development of online media, has made people more careful in choosing online media. Meanwhile, the use and gratification theory states that the most important role of media is to meet people's needs and motivations, how certain media are sought and selected to meet their needs. This study uses a survey method through a quantitative approach positivistic. The sample was determined by an accidental sampling technique with a sample of 115 respondents. Data analysis was performed using Partial Least Square analysis with the SmartPLS version 3 program. The data analysis shows that the quality of information has a significant effect on increasing trust in CNNIndonesia.com media, the quality of information has a significant effect in increasing the decision to choose CNNIndonesia.com media, and trust has a significant effect in increasing the decision to choose CNNIndonesia.com media. This study also found that the trust variable was able to mediate the effect of information quality on the decision to choose CNNIndonesia.com media.

This study investigates the application of the technology acceptance model (TAM) on the digital payment using social media platforms with the extended inclusion of perceived ease of use, perceived security, perceived usefulness, and trust in enhancing consumer behavioral intention. This work has surveyed 250 consumer films on the digital social media platform. Data collection used a questionnaire designed with a five-point Likert scale. The questionnaire was created using a Google Form, and questionnaire distribution was performed by sending the link through social media to the respondents. As many as 300 questionnaires were distributed, and 258 questionnaires were considered valid for further analysis. Data analysis used smartPLS software version 3.0. The result revealed that nine hypotheses were empirically supported while the others two were not supported. Perceived security directly affects trust and consumer behavioral intention. Perceived ease of use directly affects perceived usefulness and consumer behavioral intention. Perceived security indirectly influences consumer behavioral intention through trust and perceived usefulness. Furthermore, perceived usefulness directly affects trust and consumer behavioral intention. Besides, trust directly affects consumer behavioral intentions. Perceived ease of use indirectly affects behavioral intention through perceived usefulness. Moreover, perceived security affects consumer behavioral intentions indirectly through trust. Perceived ease of use influences perceived usefulness. However, perceived usefulness did not indirectly influence behavioral intention through trust. Finally, perceived ease of use did not affect consumer behavioral intention through perceived usefulness and trust. These findings extended the application of the technology acceptance model in using digital payment platforms in Indonesia. These findings reinforced current research on user adoption of new technology. Furthermore, this result provides a managerial implication for digital payment platforms providers to improve consumer behavioral intentions.

The objectives of this paper was to explain the effect of the variables trust, PBC, subjective norm, perceived quality, and re-usage intention on attitude and re-usage intention. This study's population consisted of Indonesians who visited the COVID-19 website to learn more about the progress of COVID-19. With the purposive sampling strategy, the sample size was as large as 238 participants. Path Analysis with the SEM-PLS approach was employed as the analytical technique. The findings revealed that trust, subjective norm, and perceived quality all had a positive and significant effect on attitudes when using the COVID-19 website, although PBC had a favorable but small effect. Furthermore, attitude influences intention to use in a positive and significant way.

This paper focuses on identifying the effects of attitude, trust, switching cost on loyalty of individual customers in commercial banks in Ho Chi Minh City. Based on a sample of 282 customers, the paper employs Frequencies, Cronbach's Alpha test, Exploratory Factor Analysis (EFA), Affirmative Factor Analysis (CFA) and Structural Equation Model (SEM) for analysis. The results show that the Attitude had a positive impact on Trust, Loyalty; Trust and Switching cost positively affects Loyalty.

This research aimed to investigate the impact of social commerce on online purchase intention. The mediation role of trust in social network sites between social commerce and online purchase intention was explored. Dataset obtained from 467 Jordanian users of social network sites. PLS-SEM was conducted for analysis purposes. The findings reveal that social commerce and trust in social network sites directly affect online purchase intention. The findings have additionally shown that trust in social network sites has a mediating role between social commerce and online purchase intention. The main recommendation to companies is to derive significant benefits from social commerce and consider them to maximize the potential level of online purchases. Suggestions for further studies are mentioned at the end of the study.

The Covid-19 pandemic has a huge impact on the economy, which causes a substantial decline in the tourism sector. On the other hand, the detrimental impact of proactive measures taken to control the Covid-19 pandemic has had a negative impact on all industries around the world including tourism. Therefore, the purpose of this study is to learn on how trust can have an impact on the intention to revisit during the Covid-19 pandemic. The study uses 125 respondents from domestic tourists who visited Bali during the Covid-19 pandemic and had come to Bali before the Covid-19 pandemic. The study uses PLS as a statistical analysis. Our survey shows that while destination image influences intention, it does not have any meaningful effect on trust. Also, trust influences on intention, and experience influences positively on both trust and intention. In our survey, while social media marketing influences significantly on intention, it has no meaningful effect on trust.

Customer’s trust is the most important and one of the key factors of success in e-commerce. However, trust is the essential aspects of e-banking adoption and the main element for building long-term relationships with the bank & apos; s customers. So the purpose of this research is to investigate the factors influencing on customer?s trust in e-banking services and prioritize them. Therefore, designed questionnaire was distributed among 177 electronic service customers in number of banks in the city of Karaj, Iran. Likert quintuplet scales were used to measure the variables. After collecting the questionnaires, the data were analyzed by structural equation modeling (by using LISREL 8.5). The results revealed that quality of electronic services such as ease of use, privacy and security, individual characteristics of customers such as disposition to trust and features of bank such as reputation, size and dependence on government, have had the greatest effect on customer?s trust in e-banking services.

Recommender systems help users faced with the problem of information overflow and provide personalized recommendations. Social networks are used for providing variety of business or social activities, or sometimes a combination of both. In this paper, by considering social network of users and according to users’ context and items, a new method is introduced that is based on trust and context aware for recommender systems in social networks. The purpose of this paper is to create a recommender system which increases precision of predicted ratings for all users especially for cold start users. In the proposed method, walking on web of trust is done by neighbor users for finding rating of similar items and users’ preference is gotten of items’ context. The results show that suitable recommendation with user’s context is provided by using this method. Also, this system can increase precision of predicted rating for all users and cold starts too and however, do not decrease the rating’s coverage.

Efficiency is one of the fundamental concepts in any organization including ministry of education of Iran. Teachers and counselors are the main assets of this organization and education plays a key role in achieving the organization & apos; s goals. In-service training is a technique for improving the quality and effectiveness of the advisors. This paper presents a study on the effect of in-service training on advisors’ effectiveness through psychological empowerment. The study uses a questionnaire developed by Spreitzer (1995) [Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of management Journal, 38(5), 1442-1465.] to examine the effects of five variables; namely self- efficacy, self-determination, impact, meaningfulness and trust. Using structural equation modeling, the study has determined that all five psychological empowerment components had positive and meaningful effects on in-service training. In addition, in-service training maintained positive and meaningful impacts on all components on psychological empowerment. Moreover, in-service training positively influenced on psychological empowerment.