How to cite this paper
Pujiastuti, E., Utomo, H & Novamayanti, R. (2020). Millennial tourists and revisit intention.Management Science Letters , 10(12), 2889-2896.
Refrences
Abubakar, A. M., & Ilkan, M. (2013). More adverts or more Ewom’s. Journal of Business Financial Affairs, 2(2), 129.
Abubakar, A. M., & Ilkan, M. (2016). Impact of online WOM on destination trust and intention to travel: A medical tour-ism perspective. Journal of Destination Marketing & Management, 5(3), 192-201.
Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.
Aprilia, S., Devi, Pujiastuti, Eny Hadi, E.D., Lukmono, Destinasi, P.C. (2019). E-WOM terhadap Kepuasan Wisatawan dan Kepercayaan (Studi Pada Wisatawan yang berkunjung Tebing Breksi Daerah Istimewa Yogyakarta), Jurnal Dialektika, 4(1).
Assaker, G., & Hallak, R. (2013). Moderating effects of tourists’ novelty-seeking tendencies on destination image, visitor satisfaction, and short-and long-term revisit intentions. Journal of Travel Research, 52(5), 600-613.
Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of tourism research, 26(4), 868-897.
Bennett, S. (2014). Social media business statistics, facts, figures & trends 2014. Social Times. Available at http://www.adweek.com/socialtimes/social-business-trends-2014/498129 (accessed 6-11-2017).
Bigne, J. E., Sanchez, M. I., & Sanchez, J. (2001). Tourism image, evaluation variables and after purchase behaviour: in-ter-relationship. Tourism Management, 22(6), 607-616.
Chen, C. F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism man-agement, 36, 269-278.
Chen, C.-F., & Tsai, D. 2007. How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122.
Chi, C.G.-Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624–636.
Choi, M., Law, R., & Heo, C. Y. (2016). Shopping destinations and trust–tourist attitudes:Scale development and validation. Tourism Management, 54, 490–501.
Choi, G. J., Tkachenko, T., & Sil, S. (2011). On the destination image of Korea by Russian tourists. Tourism Management, 32(1), 193–194.
Court, B. C., & Lupton, R. A. (1997) Customer portfolio development: Modeling destination adopters, inactives, and rejecters. Journal of Travel Research, 36(1), 35–43
Cole, S.T., & Scott, D., (2004). Examining the mediating role of experience quality in a model of tourism experiences. Journal of Travel and Tourism Marketing, 16(1), 79–90.
Compete, Inc. (2007). Consumer Generated Content: Learning from Travel Innovators. Available from https://media.competeinc.com/med/uploads/files/ traveltrends_consumer_generated_travel_content.html. Accessed on Sept. 8, 2008.
Dellarocas, C. (2003). The digitization of word of mouth: promise and challenges of online feedback mechanisms. Management Science, 49(10), 1407-1424.
Destiana, A., Pujiastuti, Sadeli, E.E.D. (2019). Pengaruh destination image and tourist atraction towards tourist satisfaction. Journal of Tourism and Creativity, 3(2)
Echtner, C. M., & Ritchie, J. B. (1991). The meaning and measurement of destination image. Journal of Tourism stud-ies, 2(2), 2-12.
Jeong, E., & Jang, S. S. (2011). Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motiva-tions. International Journal of Hospitality Management, 30(2), 356-366.
Forrester Research (2006). The State Of Retailing Online: The 9th Annual Shop.org Study. Published by Shop.org, June 2006. Available from http:// www.clickz.com/3611181. Accessed on Dec. 16, 2008
Gartner, W. C. (1993). Image formation process. Journal of Travel and Tourism Marketing, 2(2/3), 191–215.
Gretzel, U., & Yoo, K. H. (2008). Use and impact of online travel reviews. Information and communication technologies in tourism, 35-46.
Gruen, T. W., Osmonbekov, T., & Czaplewski, A. J. (2006). eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty. Journal of Business research, 59(4), 449-456.
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: what motivates consumers to articulate themselves on the internet?. Journal of interactive marketing, 18(1), 38-52.
Hsu, C., & Cai, L. A. (2009, August). Brand knowledge, trust and loyalty-a conceptual model of destination branding. In International CHRIE conference-refereed track (p. 12).
Lee, C. K., Lee, Y. K., & Lee, B. (2005). Korea’s destination image formed by the 2002 World Cup. Annals of Tourism Research, 32(4), 839-858.
Marinao, E., Chasco, C., & Torres, E. (2012). Trust in tourist destinations. The role of local inhabitants and institu-tions. Academia. Revista Latinoamericana de Administración, (51), 27-47.
Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. Cambridge, MA: MIT Press.
Mohammed Abubakar, A. (2016). Does eWOM influence destination trust and travel intention: a medical tourism per-spective. Economic research-Ekonomska istraživanja, 29(1), 598-611.
Moorman, C., Deshpande, R., & Zaltman, G. (1993). Factors affecting trust in market research relationships. Journal of Marketing, 57(1), 81-101.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of market-ing, 58(3), 20-38.
Munhurrun, P. R., Seebaluck, V.N., & Naidoo, P. (2015). Examining the structural relationships of destination image, per-ceived value, tourist satisfaction and loyalty: case of Mauritius. Procedia - Social and Behavioral Sciences, 175, 252 – 259.
Papathanassis, A., & Knolle, F. (2011). Exploring the adoption and processing of online holiday reviews: A grounded the-ory approach. Tourism Management, 32(2), 215-224.
Pendergast, D. (2010). Getting to know the Y generation. Tourism and generation Y, 1, 1-15.
Pizam, A. (1999). The American group tourist as viewed by British, Israeli, Korean, and Dutch tour guides. Journal of Travel Research, 38(2), 119-126.
Prayogo, R. R., & Kusumawardhani, A. (2017). Examining Relationships of Destination Image, Service Quality, e-WOM, and Revisit Intention to Sabang Island, Indonesia. Asia-Pacific Management and Business Application, 5(2), 89-102.
Prensky, M. R. (2012). From digital natives to digital wisdom: Hopeful essays for 21st century learning. Corwin Press.
Pujiastuti, N., Suharyono, & dan Kusumawati, (2017a). Study on destination image satisfaction trust and behavioral inten-tion: A study in the tourist village in Sleman, Yogyakarta. International Journal of Administrative Science, 148-159.
Pujiastuti, N., Suharyono, & dan Kusumawati, (2017b). The antecedents behavioral intention regarding rural tourism destination. Asia Pacific Journal of Tourism Research. 22(11), 1169–1181
Saxena, G. (2003). Relationships, networks and the learning regions: Case evidence from the Peak District National Park. Tourism Management, 26(2), 1-13
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002). Consumer trust, value and loyalty in relational exchanges. Journal of Marketing, 66(1), 15 37.
Sterve, J. (2010). Social media metrics. How to measure and optimize your marketing investment. New Jersey: John Wiley & Sons.
Subramani, M.R., & Rajagopalan, B. (2003). Knowledge - sharing and influence in online social networks via viral mar-keting. Communications of the ACM, 46(12), 300-307.
Tsay-Voger, M., Shanahan, J., & Signorielli, N. (2018). Social media cultivating perceptions of privacy: A 5-year analysis of privacy attitudes and self - disclosure behaviors among Social Media users. New Media & Society, 20(1), 141-161.
Um, S., Chon, K., & Ro, Y. (2006). Antecedents of revisit intention. Annals of Tourism Research, 33(4), 1141–1158
Vásquez, C. R., Suárez, A. L., & Bíaz, M. A. M. (2005). Trust as a key factor in successful relationships between consum-ers and service providers. The Service Industries Journal, 25(1), 83-101.
Vogt, C. A., & Fesenmaier, D. R. (1995). Tourists and retailers` perceptions of services. Annals of Tourism Research, 22(4), 763-780.
Wilson, A., Murphy, H., & Cambra, F.J. (2012). Hospitality and travel: The nature and implications of user-generated content. Cornell Hospitality Quarterly, 53(3), 220-228
Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel, information search. Tourism Management, 31(2), 179–188.
Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26(1), 45–56.
Abubakar, A. M., & Ilkan, M. (2016). Impact of online WOM on destination trust and intention to travel: A medical tour-ism perspective. Journal of Destination Marketing & Management, 5(3), 192-201.
Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.
Aprilia, S., Devi, Pujiastuti, Eny Hadi, E.D., Lukmono, Destinasi, P.C. (2019). E-WOM terhadap Kepuasan Wisatawan dan Kepercayaan (Studi Pada Wisatawan yang berkunjung Tebing Breksi Daerah Istimewa Yogyakarta), Jurnal Dialektika, 4(1).
Assaker, G., & Hallak, R. (2013). Moderating effects of tourists’ novelty-seeking tendencies on destination image, visitor satisfaction, and short-and long-term revisit intentions. Journal of Travel Research, 52(5), 600-613.
Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of tourism research, 26(4), 868-897.
Bennett, S. (2014). Social media business statistics, facts, figures & trends 2014. Social Times. Available at http://www.adweek.com/socialtimes/social-business-trends-2014/498129 (accessed 6-11-2017).
Bigne, J. E., Sanchez, M. I., & Sanchez, J. (2001). Tourism image, evaluation variables and after purchase behaviour: in-ter-relationship. Tourism Management, 22(6), 607-616.
Chen, C. F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism man-agement, 36, 269-278.
Chen, C.-F., & Tsai, D. 2007. How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122.
Chi, C.G.-Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624–636.
Choi, M., Law, R., & Heo, C. Y. (2016). Shopping destinations and trust–tourist attitudes:Scale development and validation. Tourism Management, 54, 490–501.
Choi, G. J., Tkachenko, T., & Sil, S. (2011). On the destination image of Korea by Russian tourists. Tourism Management, 32(1), 193–194.
Court, B. C., & Lupton, R. A. (1997) Customer portfolio development: Modeling destination adopters, inactives, and rejecters. Journal of Travel Research, 36(1), 35–43
Cole, S.T., & Scott, D., (2004). Examining the mediating role of experience quality in a model of tourism experiences. Journal of Travel and Tourism Marketing, 16(1), 79–90.
Compete, Inc. (2007). Consumer Generated Content: Learning from Travel Innovators. Available from https://media.competeinc.com/med/uploads/files/ traveltrends_consumer_generated_travel_content.html. Accessed on Sept. 8, 2008.
Dellarocas, C. (2003). The digitization of word of mouth: promise and challenges of online feedback mechanisms. Management Science, 49(10), 1407-1424.
Destiana, A., Pujiastuti, Sadeli, E.E.D. (2019). Pengaruh destination image and tourist atraction towards tourist satisfaction. Journal of Tourism and Creativity, 3(2)
Echtner, C. M., & Ritchie, J. B. (1991). The meaning and measurement of destination image. Journal of Tourism stud-ies, 2(2), 2-12.
Jeong, E., & Jang, S. S. (2011). Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motiva-tions. International Journal of Hospitality Management, 30(2), 356-366.
Forrester Research (2006). The State Of Retailing Online: The 9th Annual Shop.org Study. Published by Shop.org, June 2006. Available from http:// www.clickz.com/3611181. Accessed on Dec. 16, 2008
Gartner, W. C. (1993). Image formation process. Journal of Travel and Tourism Marketing, 2(2/3), 191–215.
Gretzel, U., & Yoo, K. H. (2008). Use and impact of online travel reviews. Information and communication technologies in tourism, 35-46.
Gruen, T. W., Osmonbekov, T., & Czaplewski, A. J. (2006). eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty. Journal of Business research, 59(4), 449-456.
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: what motivates consumers to articulate themselves on the internet?. Journal of interactive marketing, 18(1), 38-52.
Hsu, C., & Cai, L. A. (2009, August). Brand knowledge, trust and loyalty-a conceptual model of destination branding. In International CHRIE conference-refereed track (p. 12).
Lee, C. K., Lee, Y. K., & Lee, B. (2005). Korea’s destination image formed by the 2002 World Cup. Annals of Tourism Research, 32(4), 839-858.
Marinao, E., Chasco, C., & Torres, E. (2012). Trust in tourist destinations. The role of local inhabitants and institu-tions. Academia. Revista Latinoamericana de Administración, (51), 27-47.
Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. Cambridge, MA: MIT Press.
Mohammed Abubakar, A. (2016). Does eWOM influence destination trust and travel intention: a medical tourism per-spective. Economic research-Ekonomska istraživanja, 29(1), 598-611.
Moorman, C., Deshpande, R., & Zaltman, G. (1993). Factors affecting trust in market research relationships. Journal of Marketing, 57(1), 81-101.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of market-ing, 58(3), 20-38.
Munhurrun, P. R., Seebaluck, V.N., & Naidoo, P. (2015). Examining the structural relationships of destination image, per-ceived value, tourist satisfaction and loyalty: case of Mauritius. Procedia - Social and Behavioral Sciences, 175, 252 – 259.
Papathanassis, A., & Knolle, F. (2011). Exploring the adoption and processing of online holiday reviews: A grounded the-ory approach. Tourism Management, 32(2), 215-224.
Pendergast, D. (2010). Getting to know the Y generation. Tourism and generation Y, 1, 1-15.
Pizam, A. (1999). The American group tourist as viewed by British, Israeli, Korean, and Dutch tour guides. Journal of Travel Research, 38(2), 119-126.
Prayogo, R. R., & Kusumawardhani, A. (2017). Examining Relationships of Destination Image, Service Quality, e-WOM, and Revisit Intention to Sabang Island, Indonesia. Asia-Pacific Management and Business Application, 5(2), 89-102.
Prensky, M. R. (2012). From digital natives to digital wisdom: Hopeful essays for 21st century learning. Corwin Press.
Pujiastuti, N., Suharyono, & dan Kusumawati, (2017a). Study on destination image satisfaction trust and behavioral inten-tion: A study in the tourist village in Sleman, Yogyakarta. International Journal of Administrative Science, 148-159.
Pujiastuti, N., Suharyono, & dan Kusumawati, (2017b). The antecedents behavioral intention regarding rural tourism destination. Asia Pacific Journal of Tourism Research. 22(11), 1169–1181
Saxena, G. (2003). Relationships, networks and the learning regions: Case evidence from the Peak District National Park. Tourism Management, 26(2), 1-13
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002). Consumer trust, value and loyalty in relational exchanges. Journal of Marketing, 66(1), 15 37.
Sterve, J. (2010). Social media metrics. How to measure and optimize your marketing investment. New Jersey: John Wiley & Sons.
Subramani, M.R., & Rajagopalan, B. (2003). Knowledge - sharing and influence in online social networks via viral mar-keting. Communications of the ACM, 46(12), 300-307.
Tsay-Voger, M., Shanahan, J., & Signorielli, N. (2018). Social media cultivating perceptions of privacy: A 5-year analysis of privacy attitudes and self - disclosure behaviors among Social Media users. New Media & Society, 20(1), 141-161.
Um, S., Chon, K., & Ro, Y. (2006). Antecedents of revisit intention. Annals of Tourism Research, 33(4), 1141–1158
Vásquez, C. R., Suárez, A. L., & Bíaz, M. A. M. (2005). Trust as a key factor in successful relationships between consum-ers and service providers. The Service Industries Journal, 25(1), 83-101.
Vogt, C. A., & Fesenmaier, D. R. (1995). Tourists and retailers` perceptions of services. Annals of Tourism Research, 22(4), 763-780.
Wilson, A., Murphy, H., & Cambra, F.J. (2012). Hospitality and travel: The nature and implications of user-generated content. Cornell Hospitality Quarterly, 53(3), 220-228
Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel, information search. Tourism Management, 31(2), 179–188.
Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26(1), 45–56.