The main problems found mainly in the ferry transportation in the port of Merak-Bakauhuni in the Province of Banten, Indonesia, is the high occupational accident due to safety procedures and low ship crew competency which finally influence the company's operational performance. The aim of this research was to know and analyze the influence of safety procedures and ship crew competency on passenger safety that has impacts on the company's operational performance of ferriage at the port. This research used Structural Equation Model – SmartPLS4 with a research sample of as many as 150 ship crew. The results of this research indicated that safety procedures and ship crew competency positively and significantly influence passenger safety. Besides, safety procedures, ship crew competency, and passenger safety positively and significantly influence operational performance. These results also confirmed that passenger safety could mediate the influence of safety procedures on operational performance and the influence of ship crew competency on operational performance.

Logistics’ significance in international trade is being noted more and more frequently. This study was conducted to analyze the influence of logistics performance on trade volume between the Republic of Korea (ROK) and member states of the Association of Southeast Asian Nations (ASEAN) in order to identify the areas of the Indonesian logistics industry that require improvement to increase trade volume between Indonesia and the ROK. This study focuses on Indonesia, Vietnam, Malaysia, Thailand, and the Philippines, which are actively responding to the reconfiguration of the global value chain (GVC). The report also includes Cambodia, Laos, and Myanmar, which can be viewed as potential GVC competitors of Indonesia due to their considerable manufacturing growth potential. Based on the gravity model, which explains trade volume between regions, this study looked into the effect of the logistics performance index (LPI) of these ASEAN nations on trade with the ROK by analyzing panel data. This study utilized previously published (secondary) data to derive new outcomes. Most of the statistical data were extracted from the World Bank database, IHS Markit, and Euromonitor. The results show that an improvement of LPI can lead to growth in the trade volume between ROK and ASEAN Nations including Indonesia. The study’s insights suggest which logistical areas Indonesia should focus on developing in order to boost trade with ROK and obtain a competitive edge in the GVC reconfiguration.

The research aimed to know the influence of long-term relationships, information sharing, Cooperation, and integration process in partial on the supply chain effectiveness of the EPC Steam Power Plant project in the Province of North Sulawesi. It was also to know whether enterprise risk management moderates the influence, long-term relationship, information sharing, Cooperation, and integration process toward supply chain effectiveness. The employees who became the sample in the supply chain activities of the steam power plant project in North Sulawesi were 250 people, 149 of whom were proportionally from the project owner. The research uses the data analysis technique using Structural Equation Modelling-Partial Least Square. The result of the study indicated that long-term relationships, information sharing, Cooperation, and integration process partially have a positive and significant influence on supply chain effectiveness. In addition, enterprise risk management proved to moderate the impact of information sharing. Still, it needed to moderate the effect of a long-term relationship, Cooperation, and integration process on the supply chain effectiveness of the EPC Steam Power Plant Sulut-3 project.

The bus rapid transit (BRT) system has become a cheap public transportation option worldwide, including in Indonesia. The problem in the Jababeka area, Indonesia, was the unconnectedness and lack of transportation as a sustainable area with the whole residence, modal shift, and easy access for people. This research aimed to improve access to Bus Rapid Transit (BRT) based public transportation by implementing the Transit Oriented Development (TOD) Model in the Jababeka area, Bekasi Regency. In this research, modeling was made by using PTV Visum with the trip assignment method and continued with the projected movement from 2022 to 2042, resulting from the people movement survey in 2022 and the SWOT strategy. The sample of this research consists of 210 respondents domiciled in nine subdistricts of Bekasi Regency. The result of this research was that the Jababeka area, Bekasi, must be planned as a TOD-based area, facilitating people to fulfill their transportation needs so that derived demand can run efficiently. Therefore, the implemented strategy must improve transportation access by developing TOD areas with a BRT system. Jababeka area was developed using the typology of regional scale city TOD, with a potential sub-city and environmental TOD typology. TOD development using the BRT system must be able to shift the intercity movement to local movement because residential areas were provided as the substitute for intercity movement.

The problem at Soekarno-Hatta Airport was the need for more facilities with value for consumers, both utilitarian and hedonic. The research examines the impact of Utilitarian and Hedonic Values on Purchase Intentions, which Customer Intentions mediate. Based on the data, the research approach used was quantitative. According to the explanation category, this research is asymmetric causal research. The study population comprised business class passengers of full-service airlines at Soekarno-Hatta International Airport with various destinations, and the sample size was 219 respondents. The sampling technique was non-probability sampling, in this case, incidental sampling. The method of secondary data collection used was a study-desk with technical data using SEM-PLS. The results showed that Hedonic Value and Purchase Intention directly and significantly influenced Customer Intention and Purchase Intention. Customer Intention Hedonic Value had a positive but insignificant impact on purchase intention.

The main problem in this research, among others, was the lack of attention given by the company management to the seafarers' demands concerning health, social aspects, work stress, work environment, work facilities, and working hours that increased seafarers' pressure. The aim of this research was to analyze the influence of job satisfaction and work stress on shipping safety with seafarer performance as the intervening variable. The research was carried out in Balai Pendidikan dan Pelatihan Ilmu Pelayaran (Center for Maritime Education and Training) Tangerang with the samples of 93 seafarers working in several shipping companies. Data was processed using Path analysis. The result of this research showed that job satisfaction and work stress directly influenced seafarer performance. Meanwhile, job satisfaction and work stress had an indirect influence on shipping safety through seafarer performance, and seafarer performance had a direct influence on shipping safety. The result of Path analysis showed that work stress rather than job satisfaction had a bigger influence on seafarer performance, and seafarer performance had the biggest direct influence on shipping safety.

This research aimed to analyze the direct and indirect influence of customer relationship management and brand image on customer loyalty in the marine export department of DSV Transport Indonesia through customer satisfaction. Customer Relationship Management in goods delivery was one of the essential variables to improve company service to satisfy its customers and impact their loyalty. Research with a quantitative approach uses the Path Analysis statistical tool. This research used quantitative methods with a sample of 199 companies. The key findings of this research stated that customer relationship management has a negative and insignificant effect on the satisfaction and loyalty of marine export customers of DSV Transport Indonesia. Thus, the changes occurring in the application of Customer Relationship Management in marine exports would not affect the satisfaction and loyalty of marine export customers of DSV Transport Indonesia. Based on the results of this research, it was stated that customer satisfaction was indirectly able to function as a mediator or mediate the indirect influence of Customer Relationship Management and brand image on the customer loyalty to marine exports of DSV Transport Indonesia.

Lion Air is an airline that has a low-cost carrier concept, which makes Lion Air an airline that has low prices. With these low prices, does it improve customer fulfillment? This study aims to determine the effects of service quality, amenities, and pricing on purchase choices. Associative quantitative research methodologies are used in this kind of study. The sample comprised 210 individuals who had taken a flight on Lion Air during COVID-19 and were at least 17 years old. The analysis technique uses Amos 24 software and SEM (Structural Equation Modelling) analysis. The results showed that service quality has a favorable and considerable impact on customer satisfaction. Facilities have a significant and positive effect on customer satisfaction. Price has a positive and substantial influence on customer satisfaction.

Safety risk and operational efficiency in sustainable coal supply was an issue in the coal distribution supply chain. An online survey evaluating safety hazards, operational effectiveness, logistic service providers, and sustainable supply chain management was completed by 89 consumers of coal logistic service providers. In contrast, this study aimed to evaluate the operational effectiveness and safety concerns of a sustainable coal supply chain managed by the logistic service providers on the Barito River. In addition to using path analysis, quantitative research methods were also applied to calculate and process the questionnaire data, producing a value that determined the weight of each vendor, criterion, and sub-criterion. It showed several positive and significant influences connected to the safety of sustainable supply chain management, the operational efficiency of logistic service providers, supply chain management, and security risks for the providers. Therefore, it was essential to unite the positive influences on the logistic flow to secure the coal supply chain activities on the Barito River. This research would have theoretical and practical applications, adding to the advancement of science through its applications. Such knowledge would affect the safety risk and operational efficiency of sustainable supply chain management through the logistic service providers on the Barito River, Central Kalimantan.

The unintegrated use of information technology in the cockpit of Garuda aircraft was the electronic flight bag, with the application of the Garuda electronic flight manual and the Garuda electronic airway manual. This gap would cause potential negligence and delay in distributing paper documents or manuals to the aircraft of Garuda Indonesia Airline. It was necessary to study whether the use of Garuda electronic flight manual software and Garuda electronic airway manual could ease the duties of the Pilot on board the aircraft. This research aimed to know the influence of implementing the Garuda electronic flight manual and the Garuda electronic airway manual on flight safety by optimizing human resources. The study used the Path Analysis method. The samples of this research were 30 pilots as the users and processors of the Garuda electronic flight manual and the Garuda electronic airway manual. The study found that the variable of flight safety was directly influenced by the implementation of the Garuda electronic flight manual, the Garuda electronic airway manual, and the optimization of human resources. In addition, implementing the Garuda electronic flight manual and the Garuda electronic airway manual was the variable influencing flight safety at most.