How to cite this paper
Dewi, P., Budiyanto, B & Agustedi, A. (2020). The role of interpersonal communication in moderating the effect of work competence and stress on employee performance.Accounting, 6(7), 1217-1226.
Refrences
Abdillah, W., & Hartono, J. (2015). Partial Least Square (PLS): alternatif structural equation modeling (SEM) dalam penelitian bisnis. Yogyakarta: Penerbit Andi, 22, 103-150.
Achmad, S. H. (2017). The effect of competency, motivation, and Organizational culture on the employee performance at the jayakarta hotel, bandung, Indonesia. Journal of Business on Hospitality and Tourism, 2(1), 120-130.
Adam, F., & Kamase, J. (2019). The effect competence and motivation to satisfaction and performance. International Journal of Scientific & Technology Research, 8(03), 132-140.
Ahmed, A., & Ramzan, M. (2013). Effects of job stress on employees job performance a study on banking sector of Pakistan. IOSR Journal of Business and Management, 11(6), 61-68.
Akgunduz, Y. (2015). The influence of self-esteem and role stress on job performance in hotel businesses. International Journal of Contemporary Hospitality Management.
Anoraga, P. (2004). Manajemen Bisnis, Cetakan Ke-3. Rineka Cipta: Jakarta.
Apriliani, D., & Gentari, R. E. (2016). Pengaruh Konflik Pekerjaan Dan Stress Kerja Terhadap Kinerja Karyawan (Studi Pada Karyawan PT. Royal Impala Divisi Regulator Kota Tangerang). Sains Manajemen, 2(2).
Arni, M. 2014. Komunikasi Organisasi.Cetakan ke 14. Bumi Aksara. Jakarta.
Astarina, I., Hapsila, A., & Fitrio, T. (2019). The influence of discipline on lecturers’ motivation and performance in Indragiri College of Economics (STIE) Rengat. International Journal of Scientific Research and Management, 7(09).
Azadeh, A., & Ahranjani, P. M. (2014). The impact of job security, satisfaction and stress on performance assessment and optimization of generation companies. Journal of Loss Prevention in the Process Industries, 32, 343-348.
Bangun, W. (2012). Manajemen Sumber Daya Manusia. Erlangga, Jakarta.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173.
Boyatzis, R. E., & Ron, S. (2001). Unleashing the power of self directed learning, case western reserve university. USA: Cleveland, Ohio.
Chin, W. W. (1995). Partial least squares is to LISREL as principal components analysis is to common factor analysis. Technology Studies, 2(2), 315-319.
Choi, S., & Moon, T. (2015). The influence of resource competence on convergence performance through dynamic convergence capabilities. Indian Journal of Science and Technology, 8(25), 1-9.
Creswell, J. W. (2002). Educational research: Planning, conducting, and evaluating quantitative (pp. 146-166). Upper Saddle River, NJ: Prentice Hall.
De Vito, J.H. (2011). The Interpersonal Communication Book. 9th ed. Pearson Education Inc. New York.
Enshassi, A., El-Rayyes, Y., & Alkilani, S. (2015). Job stress, job burnout and safety performance in the Palestinian construction industry. Journal of Financial Management of Property and Construction.
Fatikhin, F., Hamid, D., & Mukzam, M. D. (2017). Pengaruh Konflik Kerja Dan Stres Kerja Terhadap Kinerja Karyawan (Studi pada Karyawan PT. Bank Rakyat Indonesia (Persero) Cabang Soekarno Hatta Malang. Jurnal Administrasi Bisnis (JAB), 47(1), 172-180
Flöthmann, C., Hoberg, K., & Gammelgaard, B. (2018). Disentangling supply chain management competencies and their impact on performance. International Journal of Physical Distribution & Logistics Management.
Foy, T., Dwyer, R. J., Nafarrete, R., Hammoud, M. S. S., & Rockett, P. (2019). Managing job performance, social support and work-life conflict to reduce workplace stress. International Journal of Productivity and Performance Management.
Gharib, M. N., Jamil, S. A., Ahmad, M., & Ghouse, S.M. (2016). The impact of work stress on job performance: A case study on academic staff at dhofar university. International Journal of Economic Research, 13(1), 21–33.
Ghozali, I. (2018). Aplikasi analisis multivariete dengan program IBM SPSS 23.
Gonzalez, J. A., & Pérez-Floriano, L. R. (2015). If you can’t take the heat: Cultural beliefs about questionable conduct, stigma, punishment, and withdrawal among Mexican police officers. Organization Studies, 36(5), 665-687.
Hadisantoso, E., Sudarma, I. M., & Rura, Y. (2017). The Influence of Professionalism and Competence of Auditors towards the Performance of Auditors. Scientific Research Journal (SCIRJ), 1, 1-14.
Hairuddin, A., Gani, M. U., Sinring, B., & Arifin, Z. (2017). Motivation, Competence and Organizational Commitment's Effect on Lecturers' Job Satisfaction and Lecturers Performance. IRA-International Journal of Management & Social Sciences, 6(3), 419-428.
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In New challenges to international marketing. Emerald Group Publishing Limited.
Ivancevich, J.M, Robert, K., & Michael, M. (2007). Organizational Behavior and Management 5th Edition. McGraw Hill, Boston. USA. Terjemahan. Gina Gania. 2007. Perilaku Dan Manajemen Organisasi Edisi Tujuh, Erlangga, Jakarta.
Kalyar, M. N., & Kalyar, H. (2018). Provocateurs of creative performance. Personnel Review.
Khuong, M. N., & Yen, V. H. (2016). Investigate the effects of job stress on employee job performance--a case study at Dong Xuyen industrial zone, Vietnam. International Journal of Trade, Economics and Finance, 7(2), 31.
Knight, D. K., Kim, H. J., & Crutsinger, C. (2007). Examining the effects of role stress on customer orientation and job performance of retail salespeople. International Journal of Retail & Distribution Management.
Kurniasari, I. C., Thoyib, A., & Rofiaty, R. (2018). Peran Komitmen Organisasional Dalam Memediasi Pengaruh Kompetensi, Pelatihan Dan Budaya Organisasi Terhadap Kinerja Perawat. Mix: Jurnal Ilmiah Manajemen, 8(2), 352–371.
Manzoor, A., Awan, H., & Mariam, S. (2012). Investigating the impact of work stress on job performance: A Study on Textile Sector of Faisalabad. Asian Journal of Business and Management Sciences, 2(1), 20-28.
Mathur, G., Vigg, S., Sandhar, S., & Holani, U. (2007). Stress as a correlate of job performance: a study of manufacturing organizations. Journal of Advances in Management Research, 4(2), 79-85.
McClelland, D. C. (1987). Human motivation. CUP Archive.
Mukhtar, A. (2017). Pengaruh Kompetensi terhadap Kinerja Karyawan pada PT. Bank BRI Syariah KC. Makassar. Patria Artha Management Journal, 1(2), 205-230.
Noel, F. R., Lapian, S. J., & Pandowo, M. (2017). the affect of work discipline and competence on employee performance (case study at balai kesehatan mata masyarakat sulawesi utara). Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(3).
Pareek, U. (1983). Organizational role stress. Pfeiffer's Classic Inventories, Questionnaires, and Surveys, 3, 319-329.
Pattiasina, M., Roring, M., & Rumawas, W. (2016). Pengaruh Kompetensi Sumber Daya Manusia Terhadap Kinerja Karyawan PT.Bank Tabungan Negara, Tbk. Kantor Cabang Manado. Jurnal Administrasi Bisnis, 4(2), 1-6.
Poovathingal, J. S., & Kumar, D. V. (2018). Quantifying the contribution of competencies toward performance. International Journal of Productivity and Performance Management.
Pranata, O. S., Astuti, E. S., & Utami, H. N. (2018). Pengaruh Pelatihan Terhadap Kompetensi Dan Kinerja Karyawan (Studi Pada Karyawan Tetap di PT Bank Tabungan Pensiunan Nasional Syariah Malang Divisi Mobile Marketing Syariah). Jurnal Administrasi Bisnis, 61(3), 39-47.
Pujiastuti, S., Murwatiningsih, M., & Rozi, F. (2017). The influence of professional competence and working environment to the teachers performance of Tthe economic teachers in senior high school at Pemalang Regency through their working motivation. Journal of Economic Education, 6(2), 151-160.
Purwanto, B. H., & Soliha, E. (2017). Pengaruh karakteristik pekerjaan dan kompetensi terhadap kinerja melalui komitmen organisasional. Jurnal Manajemen, 21(2), 227-240.
Resubun, Y., Hadiwidjojo, R., & Djazoh, A. (2013). Factors affecting employee performance in Regional Owned Enterprises Papua province-Indonesia. Interdisciplinary Journal of Contemporary Research in Business, 5(6), 755-767.
Robbins, S.P. (2008). Organizational Behaviour, Tenth Edition. Terjemahan. Drs. B. Molan. 2010. Perilaku Organisasi Edisi ke Sepuluh. Salemba Empat. Jakarta.
Runi, I., Ramli, M., Nujum, S., & Kalla, R. (2017). Influence Leadership, Motivation, Competence, Commitment To Satisfaction And Performance Lecturer At Private Higher Education Kopertis Region IX In South Sulawesi Province. Journal of Business and Management (IOSRJBM), 19(7), 56-67.
Sarboini, S., Rizal, S., Surya, J., & Yusuf, Z. (2018). The effect of leadership, compensation and competency on employee performance. Jurnal Ilmiah Peuradeun, 6(2), 215-234.
Shah, M. N., & Prakash, A. (2018). Developing generic competencies for infrastructure managers in India. International Journal of Managing Projects in Business.
Shet, S. V., Patil, S. V., & Chandawarkar, M. R. (2019). Competency based superior performance and organizational effectiveness. International Journal of Productivity and Performance Management.
Siagian, S. P. (2017). Manajemen sumber daya manusia. Bumi Aksara.
Sinaulan, R. L. (2016). Effect of school climate, work stress and work motivation on the performance of teacher. GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling, 6(2), 146-153
Spencer, L. M., & Spencer, P. S. M. (2008). Competence at Work models for superior performance. John Wiley & Sons.
Sue, D. W., & Sue, D. (1999). Counseling the culturally different: Theory and practice. John Wiley & Sons Inc.
Sugiyono, P. (2016). Metode Penelitian Manajemen(Pendekatan Kuantitatif, Kualitatif, Kombinasi (Mixed Methods), Penelitian Tindakan (Action Research, dan Penelitian Evaluasi).
Tarandung, C. D. (2016). The impact of motivation, participation and competence of employee performance in food security and agricultural extension office of east bolaang mongondow district. Efisiensi, 16(2).
Undang-Undang Republik Indonesia No. 10 Tahun 1998 Tentang Perbankan.
Xu, A., & Ye, L. (2014). Impacts of teachers' competency on job performance in research universities with industry characteristics: Taking academic atmosphere as moderator. Journal of Industrial Engineering and Management (JIEM), 7(5), 1283-1292.
Zainol, N. R., & Al Mamun, A. (2018). Entrepreneurial competency, competitive advantage and performance of informal women micro-entrepreneurs in Kelantan, Malaysia. Journal of Enterprising Communities: People and Places in the Global Economy.
Achmad, S. H. (2017). The effect of competency, motivation, and Organizational culture on the employee performance at the jayakarta hotel, bandung, Indonesia. Journal of Business on Hospitality and Tourism, 2(1), 120-130.
Adam, F., & Kamase, J. (2019). The effect competence and motivation to satisfaction and performance. International Journal of Scientific & Technology Research, 8(03), 132-140.
Ahmed, A., & Ramzan, M. (2013). Effects of job stress on employees job performance a study on banking sector of Pakistan. IOSR Journal of Business and Management, 11(6), 61-68.
Akgunduz, Y. (2015). The influence of self-esteem and role stress on job performance in hotel businesses. International Journal of Contemporary Hospitality Management.
Anoraga, P. (2004). Manajemen Bisnis, Cetakan Ke-3. Rineka Cipta: Jakarta.
Apriliani, D., & Gentari, R. E. (2016). Pengaruh Konflik Pekerjaan Dan Stress Kerja Terhadap Kinerja Karyawan (Studi Pada Karyawan PT. Royal Impala Divisi Regulator Kota Tangerang). Sains Manajemen, 2(2).
Arni, M. 2014. Komunikasi Organisasi.Cetakan ke 14. Bumi Aksara. Jakarta.
Astarina, I., Hapsila, A., & Fitrio, T. (2019). The influence of discipline on lecturers’ motivation and performance in Indragiri College of Economics (STIE) Rengat. International Journal of Scientific Research and Management, 7(09).
Azadeh, A., & Ahranjani, P. M. (2014). The impact of job security, satisfaction and stress on performance assessment and optimization of generation companies. Journal of Loss Prevention in the Process Industries, 32, 343-348.
Bangun, W. (2012). Manajemen Sumber Daya Manusia. Erlangga, Jakarta.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173.
Boyatzis, R. E., & Ron, S. (2001). Unleashing the power of self directed learning, case western reserve university. USA: Cleveland, Ohio.
Chin, W. W. (1995). Partial least squares is to LISREL as principal components analysis is to common factor analysis. Technology Studies, 2(2), 315-319.
Choi, S., & Moon, T. (2015). The influence of resource competence on convergence performance through dynamic convergence capabilities. Indian Journal of Science and Technology, 8(25), 1-9.
Creswell, J. W. (2002). Educational research: Planning, conducting, and evaluating quantitative (pp. 146-166). Upper Saddle River, NJ: Prentice Hall.
De Vito, J.H. (2011). The Interpersonal Communication Book. 9th ed. Pearson Education Inc. New York.
Enshassi, A., El-Rayyes, Y., & Alkilani, S. (2015). Job stress, job burnout and safety performance in the Palestinian construction industry. Journal of Financial Management of Property and Construction.
Fatikhin, F., Hamid, D., & Mukzam, M. D. (2017). Pengaruh Konflik Kerja Dan Stres Kerja Terhadap Kinerja Karyawan (Studi pada Karyawan PT. Bank Rakyat Indonesia (Persero) Cabang Soekarno Hatta Malang. Jurnal Administrasi Bisnis (JAB), 47(1), 172-180
Flöthmann, C., Hoberg, K., & Gammelgaard, B. (2018). Disentangling supply chain management competencies and their impact on performance. International Journal of Physical Distribution & Logistics Management.
Foy, T., Dwyer, R. J., Nafarrete, R., Hammoud, M. S. S., & Rockett, P. (2019). Managing job performance, social support and work-life conflict to reduce workplace stress. International Journal of Productivity and Performance Management.
Gharib, M. N., Jamil, S. A., Ahmad, M., & Ghouse, S.M. (2016). The impact of work stress on job performance: A case study on academic staff at dhofar university. International Journal of Economic Research, 13(1), 21–33.
Ghozali, I. (2018). Aplikasi analisis multivariete dengan program IBM SPSS 23.
Gonzalez, J. A., & Pérez-Floriano, L. R. (2015). If you can’t take the heat: Cultural beliefs about questionable conduct, stigma, punishment, and withdrawal among Mexican police officers. Organization Studies, 36(5), 665-687.
Hadisantoso, E., Sudarma, I. M., & Rura, Y. (2017). The Influence of Professionalism and Competence of Auditors towards the Performance of Auditors. Scientific Research Journal (SCIRJ), 1, 1-14.
Hairuddin, A., Gani, M. U., Sinring, B., & Arifin, Z. (2017). Motivation, Competence and Organizational Commitment's Effect on Lecturers' Job Satisfaction and Lecturers Performance. IRA-International Journal of Management & Social Sciences, 6(3), 419-428.
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In New challenges to international marketing. Emerald Group Publishing Limited.
Ivancevich, J.M, Robert, K., & Michael, M. (2007). Organizational Behavior and Management 5th Edition. McGraw Hill, Boston. USA. Terjemahan. Gina Gania. 2007. Perilaku Dan Manajemen Organisasi Edisi Tujuh, Erlangga, Jakarta.
Kalyar, M. N., & Kalyar, H. (2018). Provocateurs of creative performance. Personnel Review.
Khuong, M. N., & Yen, V. H. (2016). Investigate the effects of job stress on employee job performance--a case study at Dong Xuyen industrial zone, Vietnam. International Journal of Trade, Economics and Finance, 7(2), 31.
Knight, D. K., Kim, H. J., & Crutsinger, C. (2007). Examining the effects of role stress on customer orientation and job performance of retail salespeople. International Journal of Retail & Distribution Management.
Kurniasari, I. C., Thoyib, A., & Rofiaty, R. (2018). Peran Komitmen Organisasional Dalam Memediasi Pengaruh Kompetensi, Pelatihan Dan Budaya Organisasi Terhadap Kinerja Perawat. Mix: Jurnal Ilmiah Manajemen, 8(2), 352–371.
Manzoor, A., Awan, H., & Mariam, S. (2012). Investigating the impact of work stress on job performance: A Study on Textile Sector of Faisalabad. Asian Journal of Business and Management Sciences, 2(1), 20-28.
Mathur, G., Vigg, S., Sandhar, S., & Holani, U. (2007). Stress as a correlate of job performance: a study of manufacturing organizations. Journal of Advances in Management Research, 4(2), 79-85.
McClelland, D. C. (1987). Human motivation. CUP Archive.
Mukhtar, A. (2017). Pengaruh Kompetensi terhadap Kinerja Karyawan pada PT. Bank BRI Syariah KC. Makassar. Patria Artha Management Journal, 1(2), 205-230.
Noel, F. R., Lapian, S. J., & Pandowo, M. (2017). the affect of work discipline and competence on employee performance (case study at balai kesehatan mata masyarakat sulawesi utara). Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(3).
Pareek, U. (1983). Organizational role stress. Pfeiffer's Classic Inventories, Questionnaires, and Surveys, 3, 319-329.
Pattiasina, M., Roring, M., & Rumawas, W. (2016). Pengaruh Kompetensi Sumber Daya Manusia Terhadap Kinerja Karyawan PT.Bank Tabungan Negara, Tbk. Kantor Cabang Manado. Jurnal Administrasi Bisnis, 4(2), 1-6.
Poovathingal, J. S., & Kumar, D. V. (2018). Quantifying the contribution of competencies toward performance. International Journal of Productivity and Performance Management.
Pranata, O. S., Astuti, E. S., & Utami, H. N. (2018). Pengaruh Pelatihan Terhadap Kompetensi Dan Kinerja Karyawan (Studi Pada Karyawan Tetap di PT Bank Tabungan Pensiunan Nasional Syariah Malang Divisi Mobile Marketing Syariah). Jurnal Administrasi Bisnis, 61(3), 39-47.
Pujiastuti, S., Murwatiningsih, M., & Rozi, F. (2017). The influence of professional competence and working environment to the teachers performance of Tthe economic teachers in senior high school at Pemalang Regency through their working motivation. Journal of Economic Education, 6(2), 151-160.
Purwanto, B. H., & Soliha, E. (2017). Pengaruh karakteristik pekerjaan dan kompetensi terhadap kinerja melalui komitmen organisasional. Jurnal Manajemen, 21(2), 227-240.
Resubun, Y., Hadiwidjojo, R., & Djazoh, A. (2013). Factors affecting employee performance in Regional Owned Enterprises Papua province-Indonesia. Interdisciplinary Journal of Contemporary Research in Business, 5(6), 755-767.
Robbins, S.P. (2008). Organizational Behaviour, Tenth Edition. Terjemahan. Drs. B. Molan. 2010. Perilaku Organisasi Edisi ke Sepuluh. Salemba Empat. Jakarta.
Runi, I., Ramli, M., Nujum, S., & Kalla, R. (2017). Influence Leadership, Motivation, Competence, Commitment To Satisfaction And Performance Lecturer At Private Higher Education Kopertis Region IX In South Sulawesi Province. Journal of Business and Management (IOSRJBM), 19(7), 56-67.
Sarboini, S., Rizal, S., Surya, J., & Yusuf, Z. (2018). The effect of leadership, compensation and competency on employee performance. Jurnal Ilmiah Peuradeun, 6(2), 215-234.
Shah, M. N., & Prakash, A. (2018). Developing generic competencies for infrastructure managers in India. International Journal of Managing Projects in Business.
Shet, S. V., Patil, S. V., & Chandawarkar, M. R. (2019). Competency based superior performance and organizational effectiveness. International Journal of Productivity and Performance Management.
Siagian, S. P. (2017). Manajemen sumber daya manusia. Bumi Aksara.
Sinaulan, R. L. (2016). Effect of school climate, work stress and work motivation on the performance of teacher. GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling, 6(2), 146-153
Spencer, L. M., & Spencer, P. S. M. (2008). Competence at Work models for superior performance. John Wiley & Sons.
Sue, D. W., & Sue, D. (1999). Counseling the culturally different: Theory and practice. John Wiley & Sons Inc.
Sugiyono, P. (2016). Metode Penelitian Manajemen(Pendekatan Kuantitatif, Kualitatif, Kombinasi (Mixed Methods), Penelitian Tindakan (Action Research, dan Penelitian Evaluasi).
Tarandung, C. D. (2016). The impact of motivation, participation and competence of employee performance in food security and agricultural extension office of east bolaang mongondow district. Efisiensi, 16(2).
Undang-Undang Republik Indonesia No. 10 Tahun 1998 Tentang Perbankan.
Xu, A., & Ye, L. (2014). Impacts of teachers' competency on job performance in research universities with industry characteristics: Taking academic atmosphere as moderator. Journal of Industrial Engineering and Management (JIEM), 7(5), 1283-1292.
Zainol, N. R., & Al Mamun, A. (2018). Entrepreneurial competency, competitive advantage and performance of informal women micro-entrepreneurs in Kelantan, Malaysia. Journal of Enterprising Communities: People and Places in the Global Economy.